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Why is my HP Laser Jet 4L not printing complete page?

It only prints top 1/8th of page and last 1 line at bottom.

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Hello Patricia,
When your system is on line, connected to the Internet,
I recommend you open 'Devices and Printers'
Choose to, and uninstall your printer.
If you have a cleaner like 'CCleaner' open it and run both 'Cleaner' and 'Registry'
That is run 'Analyze' and 'Run Cleaner' for each option.
Run the Registry option for both until nothing shows up under Analyze.
Make sure your printer is powered on and connected to your computer.
Restart your computer,
The computer system will see your printer and install the drivers for it.
The machine OS may or may not require a response from you.
Alternately, if you have the original installation software and drivers disk for the printer
You could uninstall the printer software and drivers the use the disk to reinstall them.
If your software was for an earlier operating system than is currently running on your machine
Then it would be best to download the newest software for your printer from
If that has not resolved the problem check;
You will find HP's help videos there which can provide more information.
In terms of alternate trouble shooting;
Have you recently installed any new hardware or software?
If you have, click start and begin typing 'Device Manager.'
When you see Device Manager listed in the start menu, click it.
Device Manager will open.
Look for anything yellow or red.
Click on the plus sign in front of the red or yellow item, and/or right click the item and select 'Properties'
Look at the information to identify what the problem is said to be.
Viewing the various tabs may provide you with more information.
If only one issue exists that is good.
Sometimes if and when such issues exist they cannot be easily resolved.
At other times if one can clearly identify the hardware, one may surf to the manufacturers
Website, download the driver for the specific software, install it and resolve the problem.
Good Luck for now. Let me know how it goes.

Posted on May 02, 2017

  • Patricia Bowles
    Patricia Bowles May 05, 2017

    it worked! thank YOU so much Clark!!!

  • Clark Ramos
    Clark Ramos May 06, 2017

    Wonderful. You are most welcome.



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