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Parts for our Dyson DC35 - Dyson Vacuums

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4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: dyson dc35

    Hi Garry,

    If you don't have a copy of the DC35 user guide to hand, you can download one directly from our website:

    http://support.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc35_uk_manual_300611%20pdf.ashx

    If you need any further information on using or maintaining your machine, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Posted on Feb 03, 2012

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    • 272 Answers

    SOURCE: I have a dyson dc35, I plug the charger into it and the green light comes on on the plug then goes off. There is no power at all in the dyson ?

    Possible bad battery pack. Take for repair.

    Posted on Mar 09, 2015

    jokertpoker1
    • 4 Answers

    SOURCE: The brush roller won't spin on my dyson dc35!

    roller is clogged. remove 2 or 4 screws from bottom clean rollers on each end. when replacing make sure drive belt is tight

    Posted on Dec 04, 2016

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    1 Answer

    Charger for DC35 vacuum cleaner has failed. The green indicator light does go on when the unit is plugged in. The battery is not charging.


    Hello, this is Ava with Think Crucial.

    You may purchase a replacement battery and charger for your Dyson DC35 from our online store. You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

    https://www.thinkcrucial.com/search?type=product&q=dc35

    I hope this was helpful.

    Ava B.
    Think Crucial Customer Care
    http://www.thinkcrucial.com/

    Jan 30, 2017 | Dyson Vacuums

    2 Answers

    I have a stick dyson DC35. It runs out of power after being fully charged. I have cleaned filter and cleaned all parts numerous times, but still have the problem.


    The battery may only be capable of partially charging but indicates it is fully charged, something like 100% of 50%. It may be time for replacement.

    May 02, 2016 | Dyson DC35 Digital Slim Stick Broom/Hand...

    1 Answer

    My mother has dc35 keeps cutting out and door where dirt is stored keeps opening


    Hi Andrea, it's Jack at Dyson.

    I'm sorry to hear your mother is having difficulty with her DC35 cordless vacuum. It sounds like these are two separate issues, and we would be happy to provide further assistance in determining the cause of both. If replacement parts are needed, we can also confirm whether or not these are covered under the 2-year Dyson warranty.

    When your mother has her DC35 easily to hand, she would just need to call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will be able to talk her through some simple diagnostic checks to locate the cause of the issues. It's possible we may even be able to resolve them right over the phone.

    We'll look forward to speaking with her.

    Jun 09, 2015 | Dyson DC35 Handheld Vacuum

    1 Answer

    I just bought a dyson 35... And put the machine on charge. Now that I want to use it, it is not working. It is either the charger or the vacuum itself. Very disappointed.


    Hi Zara, it's Jack at Dyson.

    DC35 should charge from depleted within 3.5 hours. When your machine is taking in power, you'll see a green light on the charger assembly. When the machine is fully charged, the green light will shut off. Disconnect the machine from the charger cord before testing it, as your DC35 will never run when the charger cord is attached to the machine.

    We're keen to help you check that both the charger assembly and the battery are working as they should be. If not, a replacement part should be covered under your 2-year Dyson parts and labour guarantee. We'd just need to talk you through some simple diagnostic checks when you have your machine to hand to pinpoint the cause of the issue.

    You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    We'll look forward to speaking with you, and helping you resolve this issue.

    Mar 23, 2015 | Dyson DC35

    2 Answers

    Why does my animal dc35 keep going off and on?


    Contact Dyson regarding the fault.
    There is a 5 year warranty on parts their customer service is amazing . They may send you a part to fit .

    Sep 20, 2014 | Dyson DC35 Animal Digital Slim Cordless...

    1 Answer

    Wont run green light flashstrigger problems


    Hi there, it's Jack at Dyson.

    If your DC35 won't run and displays a flashing green light, our online Support guide should help you diagnose the issue: http://www.dyson.co.uk/support/dc35/dc35-multi-floor/my-machine-is-not-working/my-machine-displays-an-led-light

    If you find you need some further help after giving this a try, you can reach our experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a replacement part is needed, we can confirm if this is covered under our free 2-year parts and labour guarantee.

    Sep 03, 2014 | Dyson DC35 Handheld Vacuum

    2 Answers

    Dyson DC35 Handheld Vacuum


    Hi Laurie, it's Jack at Dyson.

    We'd advise against dismantling your DC35 any further than is shown in the user guide, as this could cause damage to the machine. DC35's V2 digital motor is manufactured in a clean-room environment - it should not be removed from the main body.

    If your DC35 doesn't seem to be working correctly we'd appreciate the opportunity to take some further details. You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    We'll look forward to hearing from you.

    Mar 18, 2014 | Dyson DC35 Handheld Vacuum

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