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Hello my yahoo account is locked my optional e-mail is so old i cannot have access ,so how can I recover my only e-mail yahoo account????

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Notify yahoo customer service
Help for Yahoo Account

Posted on May 02, 2017

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I have been locked out of my Yahoo email account. I have tried to access it but it is asking for a telephone number and email address I know longer have access to. what can I do?


Hi jesu johnson ,

If you have not any alternative recovery option then you can contect to yahoo help team ,

Yahoo Support Agent facilitates Yahoo users to recover Yahoo Mail password, even if they do not have remember any related information about their email account.
So, in-case you are the one who forgot Yahoo Mail password and about everything related to your account like security question etc. then you must continue with the guide written here to recover Yahoo mail password.
Go to Yahoo Help page and select the fields as shown in image below, then scroll down a little to click on "Email a Support Agent" button "Yahoo Mail" icon and then "Mail for Desktop" option from the menu. and following option you can you .

Aug 02, 2017 | Yahoo Computers & Internet

2 Answers

Why cant I get into my yahoo mail account


If you wish to recover your yahoo email account please try following the instructions below;
How To Recover Your Yahoo Mail Account

Jun 07, 2017 | Yahoo Computers & Internet

2 Answers

I cannot acces my yahoo account as I have forgotten my password and security questions. Is there a way I can access my account.


If it is connected on another e-mail account,, you can recover your password there. Try to click forgot password and select recovery options of sending reset password on your secondary e-mail

Jan 24, 2015 | Yahoo Computers & Internet

1 Answer

Can't access my YAHOO email, even though connected to INTERNET !!!


Many times, you can recover a hacked or compromised Yahoo! account after using on-site password-recovery tools.
The process can take a few minutes to complete, but once you are finished you'll be back in your account.
If the password-recovery method does not work, then you can always contact the security group at Yahoo! Inc. via email.
Of course, you'll need access to a secondary email address to message the company's support team.

Type "login.yahoo.com" into the browser's URL address field.
You are greeted by the Yahoo! account sign in page.
Click the "I can't access my account" link in the box on the right side.
Select the "My account may have been compromised" option from the choice of sign in problems.
Click the "Next" button.
Type your Yahoo! ID and security code on the next page.
Click "Next" to continue.
Select an alternative email address to send a reset link to.
This only works if you previously added a secondary email address.
If not or the alternative email address has been tampered with, then select the "I can't access any of the above" option.
Click "Next."
Answer the security questions on the next few pages.
You will usually have to answer at least two security questions.
Enter a new password and repeat the password when prompted.
Click the "Next" button to finalize the password-reset process.
Recover a compromised Yahoo! e-mail account
http://www.trishtech.com/internet/recover_a_compromised_yahoo_account.php

How to recover your Hacked Yahoo! Account
http://pctechnotes.com/how-to-recover-your-hacked-yahoo-account/

Yahoo Messenger Has Been Locked

As its name implies, Yahoo Messenger allows you to exchange instant messages with other Yahoo users.
But the software's capabilities extend far beyond one-on-one text conversations.
You can use Yahoo Messenger to participate in chat rooms, share photos, make telephone calls, video chat, play games and more.
When you experience problems accessing your Yahoo Messenger account, you may receive a message that it has been locked. Locked Accounts Yahoo places locks on Messenger accounts as a security precaution.
The locks take effect when there are multiple, failed attempts to access a user's Yahoo account.
Even if you unsuccessfully tried to to sign in to a different Yahoo product, you may find your Messenger account locked.
Unlocking Accounts
To unlock your account, go to Yahoo's sign-in page and enter your user ID and password.
When you reach your My Yahoo page, click on one of the Quicklinks you see on the left side of the page.
Leave your My Yahoo page open.
Sign into Yahoo Messenger for the Web, then try to sign into Yahoo Messenger.
If you are unsuccessful, contact customer care.
Current Versions
"Account locked" messages aren't the only sign-in problems you may experience with Yahoo Messenger.
Some users experience sign-in issues when using older versions of the software.
Yahoo engineers recommend upgrading to the newest version of Messenger.
To determine what version you have, look for the "About Yahoo Messenger" link under the Help menu.
Visit the Yahoo Messenger website to determine if this is the current version.

Other Sign-in Issues
When you have trouble signing in to Messenger, verify that your Internet connection is working. You can do this by navigating to a webpage.
If you are able to sign into Yahoo Mail but not Messenger, there may be a problem with your connection settings.
The Yahoo Help website offers troubleshooting steps for these settings.

Sep 12, 2013 | Computers & Internet

1 Answer

Yahoo help center


Many times, you can recover a hacked or compromised Yahoo! account after using on-site password-recovery tools.
The process can take a few minutes to complete, but once you are finished you'll be back in your account.
If the password-recovery method does not work, then you can always contact the security group at Yahoo! Inc. via email.
Of course, you'll need access to a secondary email address to message the company's support team.

Type "login.yahoo.com" into the browser's URL address field.
You are greeted by the Yahoo! account sign in page.
Click the "I can't access my account" link in the box on the right side.
Select the "My account may have been compromised" option from the choice of sign in problems.
Click the "Next" button.
Type your Yahoo! ID and security code on the next page.
Click "Next" to continue.
Select an alternative email address to send a reset link to.
This only works if you previously added a secondary email address.
If not or the alternative email address has been tampered with, then select the "I can't access any of the above" option.
Click "Next."
Answer the security questions on the next few pages.
You will usually have to answer at least two security questions.
Enter a new password and repeat the password when prompted.
Click the "Next" button to finalize the password-reset process.
Recover a compromised Yahoo! e-mail account
http://www.trishtech.com/internet/recover_a_compromised_yahoo_account.php

How to recover your Hacked Yahoo! Account
http://pctechnotes.com/how-to-recover-your-hacked-yahoo-account/

Aug 03, 2013 | Computers & Internet

1 Answer

How do you delete a yahoo mail account?


Hello,
Once you delete your yahoo account you cannot recover them back. To delete the account

Click the link:
https://login.yahoo.com/?.done=https%3a%2f%2fedit.yahoo.com%2fconfig%2fdelete_user%3f.scrumb%3d0

You will have to first sign in and then you would have an option to delete the account.

Aug 13, 2011 | Yahoo Mail

1 Answer

When i enter my e-mail and password it says its locked and nhow its gona b unlock ?


Hello,
You can recover your password by going to https://login.yahoo.com/ and selecting "I can't access my account". On the next page you can choose "I forgot my password" or "My password doesn't work" to recover your password.
Best Regards, Ben

Jun 29, 2011 | Yahoo Messenger

1 Answer

I can't access my old email


U can recover your passward from "Forgot passward " option if u remember security questions that u had answered at the time of creating the account.

Apr 09, 2010 | Yahoo Mail

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