Question about Kolcraft Cuddle ''n Care 18285 Bassinet
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Kolcraft Bassinet
I had this problem, too. I ended up filling up my kitchen sink with warm water and baby detergent, and sliding as much of the fabric as I could to the side and washed it like that. I patted it dry with a towel and set it out to air-dry. Not exactly mom-friendly, but it worked.
Posted on May 15, 2008
They company simplicity for children is making the exact same products as simplicity with the exact same models contact them, if you get no where contact you local better business bureau, as they still do have the parts and are required to provide you with parts as they took over the company. I have heard of many others who have been told "they no longer have the parts" but with in days of contacting their local BBB they receive the parts that they "no longer had" THEY DO EXIST THEY JUST DO NOT WANT TO STAND BEHIND THE OLD NAMES PRODUCTS all they did was go out of business and reopen under a new name Simplicity for Children they are still alive and well I think they are just trying to get out of the bad press associated with their old name, since they were the makers of the 10,000+ cribs recalled just over a year ago, people started no trusting the name, so hence the name change and the "we are not them" routine. I think it is nonsense, they still make the exact same products under and new name, so they do have parts they just do not want to deal with it
This bassinet really has been recalled due to strangulation hazards since two babies have died in it this way, do yourself the safe and easy solution, just take it back to the store for a full refund. Save a babies life and your sanity in not having to deal with this crazy stupid company who will not deal with their mistakes made under their old name (hint their address never changed, just their name!)
Posted on Sep 08, 2008
Tips for a great answer:
Feb 11, 2017 | Kolcraft Baby Gear
Oct 23, 2010 | Kolcraft Cuddle 'n Care Bassinet
Oct 10, 2009 | Kolcraft Baby Gear
Jul 14, 2009 | Kolcraft Cuddle ''n Care 18285 Bassinet
Dec 28, 2008 | Kolcraft Ultra Light Vibes 18275 Crib
Sep 06, 2008 | Kolcraft Cuddle ''n Care 18285 Bassinet
135 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: