Purchased the PURPLE hand held Dyson. see no number Had a Lightening strike and Dyson was plugged into wall outlet.
press the starter, a green light comes on, but no sound or movement to start
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.
You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I'm a little confused since you're talking about battery chargers, but this is posting under Dyson DC27/DC28 assemblies, which are both plug into the wall uprights. Are you possibly in the not-quite-right section? If so, reply with your model numbers and that may make things go a bit easier.
In general though, if you have dyson rechargables that both suddenly stop working, the charger is likely the issue. Look at the electrical contacts for both the batteries and the charger, and make sure they are clean (unplug cherger before touching anything, start, if possible, with compressed air to blow lint and such out). Check that the cord for the charger is not damaged, and that your wall outlet hasn't tripped a breaker or a GFI reset.
Read manual under trouble shooting.
1. If you have already plugged in the power cord, unplug and re-plug into another electrical wall
outlet. This may reset the Standby mode.
2. Add water to the water tank and press the On/Standby button to select a steam setting.
3. If your unit still does not work, call Customer Service at 1-800-798-7398.
I'm sorry to hear you're having difficulties with your DC16. If you'd like to purchase a replacement battery, you can do so via our online store - visit www.dyson.com and click 'Spares'.
Alternatively, if you'd like to order over the phone, or if you'd prefer to consult one of our experts before making a purchase, please call us free on 08002980298 (UK), or 1866MYDYSON (US).
Hi there SmartAlec from NelsonVacuums.com.au i am not sure if you are based in australia but if you are you can contact me and ill supply the part for you no hassles!. Happy Vacuuming.. :)
The power switch may need to be replaced. Call the Dyson helpline - they will give you the location of an authorized Dyson dealer in your area who will be able to replace the switch.
This is fairly easy. Click on the button at the top of the hand above the cannister. It's a purple button and the handle faces the front and says Dyson on it. This separate the cannister from the body.
Next, hold the now full cannister above a trash can and click on the red button which was below the purple button (but hidden when it was attached).
×