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I have the Philips Senso Touch 3D RQ1260. There is a flashing sign which is "the head of the shaver with red arrows circling it". What does this mean I need to do? Paul

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This indicator means that it is time to replace the heads. Heads can be found at Once replaced, reset the indicator per the user manual instructions
Philips Norelco RQ12 Replacement Shaving Heads for Sensotouch 3D Shavers

Posted on May 08, 2017


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Replace thr triple head of my Norellco razor

contact the manufacturer for local distributor or get the parts on line from the manufacturer.
Try a shaver shop outlet for parts

Feb 10, 2015 | Philips Norelco Senso Touch Electric Razor...

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When the "Philips Senso Touch 2D" electric shaver is fully charged should the charger be turned off

It is not advised that you leave the shaver charging after it has fully charged.

Apr 17, 2013 | Health & Beauty

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I bought my husband a new senso touch razor i would like to know how they rate with other shavers also are they hard to clean

Hi cuke693,

I work for Philips Consumer Lifestyle and received a Senso Touch 1180X/40 for free as part of a Home Test. I have never been a fan of electric razors because of incredibly sensitive skin and fast growing facial hair. I do however, use the Senso Touch 1180X/40 in between shaves with a manual razor, and I am very happy with it. It doesn't irritate my skin, the shave is very close, and use/care is easy and ideal. I also like the fact I can use it safely and comfortably in the shower, too.

Depending on the model you have, you can find great resources at Just enter the specific model number to access the product specific page which includes FAQ's, manuals, videos, chat, etc. (

As for cleaning, these are the instructions for the 1180X/40 (again, for model specific information, visit the above website):

Regular cleaning is important to maintain an optimal shaving result.

1. Turn the shaver on.
2. Rinse the shaving unit under a hot tap.
3. Pull the top part of the shaving unit from the bottom part.
4. Rinse the bottom and top part under a hot tap for 30 seconds.
5. Reassemble the shaving unit and carefully shake off excess water. Let the shaving unit dry completely.


Sep 01, 2011 | Philips Health & Beauty

1 Answer

I had a Norelco Senso toush 3d 1290x for ~ 1 year, and suddenly today it's dead. Totally no reponse.What do I do?

This product has a 2 year manufacturer warranty. Contact the manufacturer using the information found in the user manual that came with the unit. The US telephone number is 1-800-243-3050

Jul 08, 2011 | Philips arcitec 1060 Electric Shaver

2 Answers

What does a flashing red shaver head signal mean?

It means that it is time to change the heads. You will find the user manual for Arcitec models at the link below

You will find replacement heads for this model at See link below

Sep 24, 2010 | Norelco Arcitec Electric Shaver -...

3 Answers

Red light at bottom flashes even when razor ids fully charged. What can causrethis?

When the battery is almost empty (when there are only 5 or fewer shaving minutes left), the battery symbol lights up red.

Make sure that the battery does not have a memory effect. What I suggest is taking the shaving head unit off and running the shaver till empty, then recharging. Check if the red light is still flashing.

There's also a head indicator at the bottom of some shavers.

To remind you to replace the shaving unit, the shaving unit symbol flashes (all types) and you hear a beep when you switch off the shaver (RQ1090 only). This happens at the end of 7 successive shaves to remind you to replace the shaving unit.

Without knowing what model you have it's difficult to diagnose further.

May 23, 2010 | Norelco Arcitec Electric Shaver -...

2 Answers

Whats the symbol flashing on Philips HQ 9190 CC Smart Touch XL

This indicator signals that time has elapsed and it is due for a replacement of the shaver heads. You will find replacement heads for model HQ9190 at See link below.

Once you have installed the new heads, you will need to reset the indicator. You will find this information in your user manual. If you no longer have your user manual, you can view it using the link below

Apr 08, 2010 | Philips SmartTouch-XL HQ9190 CC Electric...

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