Hello Christine Rammler,
Sorry... (in my opinion)
is only a gimmick to
try to make money from the FREE volunteers
It is slightly more difficult than getting into
Subscriptions... and other AMAZON
I am a FAN
of AMAZON ... IF YOU KNOW YOUR
PRICES... It is the perfect competitive market place
... some SELLER prices are OUTRAGEOUS
(Again: In my opinion
Their CUSTOMER SERVICE
is quite EXCELLENT...
They have built a deliberate & robust customer advocacy
to impress & RETAIN a faithful customer base.
You need only go onto their website
be delighted how easily they try to HELP
(It is in their OWN
good BUSINESS INTEREST
(Most good businesses are quite aware))...
But not even to most SAINTLY
interest cannot get better
without meaningful CUSTOMER feedback...
If you are still displeased... and Do NOT want to take
the honors: Comment me back with your TRANSACTION ID...
I have such confidence... They will tell me to pound sand...
but not before I tell them of your ISSUES...
and extract at least a PROMISE (as a petty share holder).