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What do i do when my tv say no media device i unplug my dish box and still the same thing

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Box keeps restarting

Hi Lara, my name is Kimberly and I form part of the Social Media Department with DISH. I regret the inconvenience you are experiencing with our receiver. Please unplug the box from the electrical outlet for 10 seconds, plug it back in and allow it to power back on by itself. After the receiver powers back on, it will acquire signal and download the guide, the issue should be resolved. If the issue persists then we would need to look into replacing the receiver. You can reach me at: for further assistance.

Kimberly Escobar
Social Media Representative

Mar 16, 2014 | DISH Network Televison & Video

1 Answer

Box keeps turning on then after 5 seconds it turns off

Ryan, it sounds like there is a power problem going on with the receiver. In most cases we would have to replace the equipment, though there are a few things we can try first.

If the receiver is plugged into a power strip or surge protector, try bypassing that and connecting directly into the outlet. If it is already plugged into the outlet, try a different one if possible. You can also try unplugging it for about 15 seconds then plugging it back in.

If the problem persists, email me at and I would be happy to see about getting a replacement receiver out there.

Tommy Faust
DISH Social Media Representative

Jul 23, 2013 | DISH Network Televison & Video

1 Answer

How do I connect my Humax TiVo Dvr to to the free dish network apartment system?

Hi Lannie, my name is Mike Houston a Social MediaRepresentative at DISH. Connecting a TiVo box to an existing DISH connectionwill depend on a couple of things. Is there a DISH receiver in the apartment?What kind of connections do you have for the TV, HDMI, RCA, or Coax connections?I will send you my e-mail so I can assist you better;

Apr 15, 2012 | Humax DRT800 TiVo Video Recorder

1 Answer

I have a VW37L Vizio connected to Dish satellite, I suddenly have no sound.

Hello, my name is Cheri Torres and I am with the DISH Network Internet Response Team. I came across your post and wanted to help. There are a few things that you can try in order to get the sound back on your TV. The first step to try is a hard reset, you can do this by unplugging the receiver from the wall outlet for 10 seconds then plugging it back in. If this does not fix the issue you are going to want to check your cables. Make sure that the cable running from your TV into the DISH Network receiver box is not damaged and make sure that it is plugged in securely. You can also try unplugging the cable from the DISH receiver and TV and then reentering it. The next step to try is using the same cable on a different device such as a DVD player, gaming system etc. If the cable does work on a different device the issue is probably with your DISH receiver box. If the cable does not work with another device you are going to want to try replacing the cable itself. I hope you find this information useful and if you have anything further questions please feel free to ask. Thanks and have a great day!

Oct 30, 2011 | Vizio VW37L 37 in. LCD HDTV

1 Answer

My tv is not getting the signal from my direct dish.Just says no signal. I contacted direct and we tried several things via phone. They said the problem is with my tv not the dish or receiver. Nothing has...

Tries tv and the dish box unplug,replug it back an hour later for the tv to do a restting itself back to the factory setting and dish box to reboot and upgraded it software.This no signal problems should be fixed,not request another dish box for the replacement,because tv have no signal input bouncing around in the tv screen it is 90%-95% are broadcasting receiver boxes for tv incomming signal cable for tv signal problems.

Jun 27, 2011 | LG 37LC7D 37 in. LCD HDTV

1 Answer

Today, while watching tv on the Dish, tv suddenly started powercycling. I unplugged it, waited, and then tried a DVD -- worked fine. Tried Dish again, power cycled again -- on off on off, 1/2 second of...

If you are using a powerstrip may not be supplying enough power to run the LG HDTV and your HD receiver. If you are using a powerstrip make sure the receiver is plugged directly into the wall. Otherwise this may be a grounding issue please reply if this doesn't work and we can look into some other possibilities.
Daniel Busa
DISH Network
Customer Service

May 16, 2011 | LG 47LD520 47 in. HD-Ready LCD TV

2 Answers

My dvr keeps pausing and skipping

This is usually not the DVR but rather the source. Especially in bad weather. Source means everything before your device....Bad weather in other parts of the country interrupt the signal to the satelites and back.

Oct 27, 2010 | DISH Network Televison & Video

1 Answer

Connecting DVD to cable only TV and Modulator box and Dish Networ

Without knowing the actual ports on each of these devices, all I can suggest is that have you tried connecting your DVD to the Dish box (thru VCR scart connection at the back of the Dish box) and then the Dish box into your modulator (and then modulator into your tv.

I have a similar system set up but we have a Sky Digital box here, no idea if its the same as a Dish box but im assuming so.

Jan 01, 2009 | GPX D1816 DVD Player

1 Answer

Dish program guide

this is a problem dish network is aware of and trying to fix, 311 receiver??

Aug 02, 2008 | DISH Network IR Remote Control

1 Answer


The IR "bug" provided with the Bose 18/28/38/48 models is an IR emitter which sends out IR control codes to another component. The system is designed to have the Bose remote control be used to control the TV and the dish box. The Bose media center has a strong IR blaster in the front which will flood your room with the IR codes to control your TV or Dish box. The TV sensing device must be placed at a location on the TV where specific voltages can be detected. The location will vary depending on display type you have - plasma, LCD, tube or rear projection.

Dec 20, 2007 | Bose Lifestyle 48 System

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