Question about Heating & Cooling
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Posted on Jan 02, 2017
I hav ethe same heater but my coil does not get hot. I am trying to find a replacement part for it but no luck. I called the number (905-847-2643) of the company but no call back.
Posted on Jul 28, 2008
SOURCE: the fireplace blower does not
This is a constant problem for ALL electric fireplaces with heaters. Either the Owners Manual fails to the manufacturer not telling you that the heating elements need routine cleaning, because they are sucking in household air to heat it and send it back out, So whatever is float in your household air (dust, lint & pet hair) near the floor goes into it, clogs it up and causes the heating element to overheat and fail. Or customers who have purchased these units don't read the Owners Manual.
These units, no matter who the manufacturer is were not designed to heat for long periods of time. In fact the heater element doesn't produce much more heat that a blow drier on high heat.
The heater and the blower and are in the lower compartment of the firebox. If you can access it, you can clean it with a shop vac and a brush attachment on the end of the hose. Be sure to unplug the fireplace from the wall outlet before attempting this. If cleaning it doesn't help, the blower motor will have to be replaced. You can order one from Dimplex USA.
Posted on Feb 06, 2011
Not a solution, but a problem. I bought a 2078 from Big Lots 2mo. ago. Friday night, nothing. Checked plugin breakers, etc. Finally disaasmblrd the entire thing and checked every led,circuit, etc, and found nothing out of place or burnt. Now What? Taking it back to Big Lots today in a million pieces. Hope they can take a joke. Really like the outfit but need it to work.
Posted on Dec 11, 2011
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