Question about Dimplex Heating & Cooling
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Posted on Jan 02, 2017
breaker tripping right of way means bad breaker or dead short. which means something has burned out or is wired incorrectly
Posted on May 14, 2009
SOURCE: Heater works but fan does not
if you have a tester, take off the panel to expose the fan. (turn off power) disconnect the wire leads and connect each of your test leads to the wire. Your meter will need to read ohms. if you have any resistance, then the fan should work. If you get a reading of zero or OL then the fan needs replaced. If the fan is good, then there is a switch that should close on a rise in temperature that may be bad. I am speculating that the sensor is close to your electric heating element.
Posted on Dec 06, 2009
SOURCE: the fireplace blower does not
This is a constant problem for ALL electric fireplaces with heaters. Either the Owners Manual fails to the manufacturer not telling you that the heating elements need routine cleaning, because they are sucking in household air to heat it and send it back out, So whatever is float in your household air (dust, lint & pet hair) near the floor goes into it, clogs it up and causes the heating element to overheat and fail. Or customers who have purchased these units don't read the Owners Manual.
These units, no matter who the manufacturer is were not designed to heat for long periods of time. In fact the heater element doesn't produce much more heat that a blow drier on high heat.
The heater and the blower and are in the lower compartment of the firebox. If you can access it, you can clean it with a shop vac and a brush attachment on the end of the hose. Be sure to unplug the fireplace from the wall outlet before attempting this. If cleaning it doesn't help, the blower motor will have to be replaced. You can order one from Dimplex USA.
Posted on Feb 06, 2011
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