My serene sound box does not charge? - Vacuums

download manual here > http://www.beamvac.com/usa/support/manuals.aspx

Did you ever get an answer. I also cannot get the bucket off.

The Relay Control Board in the 2100 is bad. Replace and it should work just fine.

depending on the year of your machine, assuming it is the serenity blue, it may be the circuit board on the unit itself. The manual switch "should" start the machine, but if not it will be the circuit board inside the main unit.

however....
if your unit is the green one, it may be the motor inside the unit and/or the circuit board. Hard to say. I do not think that it is the motor as the circuit breaker should have popped out if it was the motor.

Regardless of the colour of the unit, if it is 5-7 years old or less, the unit should still be under warranty. home service calls and labour to install the motor would not be covered.

Good luck.

replace wand

It sound as though the magnitron is going. This is basically the heart of the whole unit. It will cost the same to replace the part as it will to replace the unit.

Sounds like there could be a short in the hose. Try another hose and see if that's the problem. It's too soon to have to replace the unit. Try having the hose checked out, it could be the root of your problem

Don't know the exact model, but it sounds like the low voltage relay is stuck. This will be inside the unit, probably mounted on a replaceable board. You may be able to temporarily free it with a quick tap on the top of the relay if you locate it. But I would suggest replacing it to avoid further problems. mdvacuum.com would probably have the part you need. Good Luck!!

You may need a new filter bag part #110346. They can cause suction problems at the unit. Either that are there is a problem with the motor, does it sound alright when running? If not, take it to a beam repair shop, with proof of purchase, the motor would be under warranty for the part only, not labor. The filter bag is not covered by warranty.