Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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8 GB zune, unplugged it while it was charging and it wont turn on

I have an 8 GB zune and i was downloading some songs i was in a hurry so i unplugged it while it was syncing and it just shut off and now it wont turn back on. Nothing works, my computer wont recognize it it wnt turn on when plugged up to a charger nothing works

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Try to restart the Zune using this procedure:

http://support.microsoft.com/kb/946064?sd=zune

If this does not work then you can try resetting it to Factory Defaults:

http://support.microsoft.com/kb/927001/en-us

Only do this if absolutely necessary, all content will be erased from the Zune. Not a huge deal if you have it all on your PC with the Zune software but still a last resort.

If neither of these work then you have a hardware problem.

Posted on Jul 25, 2009

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Posted on Jan 02, 2017

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