Question about Canon Office Equipment & Supplies
Hi. you need to enter in service mode
in the control panel do the next key secuence:
press adittionl function
press again adittional function.
service mode should appear in the screen: (#SSW)
tap in the arrow ? or ? and search for CLEAR
press OK once, with arrows search for ENGINE and press Ok once, with arrows search for ERRCLR and press OK once more.
turn off the machine from the main switch for about a minute and restart it. try to make some copies, if problem persist there is a malfunction in the fixing unit, get technical support.
if this answer was helpfull , please rate it. thanks
Posted on May 02, 2017
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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