Question about Samsung Tablets & eReaders
See if you can install the Chrome browser app from the Google Play Store and try that browser instead. Usually the default browsers don't work well with different sites. It may work better than the default browser. I tried it on my iPad with Chrome and it worked well.
Posted on May 01, 2017
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Posted on Jan 02, 2017
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1. With the device off, press and hold Volume Up and Power.
2. Release the Power button when you see the Samsung logo, but continue to hold Volume Upuntil the recovery screen appears.
3. Use the Volume buttons to navigate the menu and select wipe data / factory reset. PressHome to choose the selection.
4. Press Volume Up continue.
The Galaxy Tab should then go through the hard reset process.
If you have access to the OS, you can also perform a hard reset in Settings.
1. Open the Settings app.
2. Select Privacy.
3. Choose Factory data reset.
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