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My dyson dc65 was just working a moment ago. It still will turn on the beater bar BUT when I set the machine upright, it turns off and the hose does not work. Any suggestions?

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6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: beater bar on Dyson upright won't turn when handle is lowered

I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.

OLD IS IN NEW IS JUNK!

Happy New Year!

Posted on Jan 01, 2009

timothy_brid
  • 25 Answers

SOURCE: How do I fix the suction on my Dyson vacuum?

check the pipe is saying that is clogged with something who knows lots clock that pipe make sure all pipes from your vacuum is is unstuck are clogged.

Posted on Nov 29, 2014

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Suction: I took the beater head off to get debris out from under it. when I put it back on I didn't have suction on the beater part. I have suction to there but none under neath


Hello, this is Ava with Think Crucial.

Most of the time the reason why vacuum is not picking up is due to loss of suction. You may need to check for blockages of your wand and hose. Remove the wand and hose from your cleaner when checking for blockages and any damages. Make sure to turn off and unplug your vacuum from the power before doing this. Please refer to this troubleshooting guide for more information on how you can remove blockages:

https://www.dyson.com/support/dc65/dc65-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc65

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Oct 15, 2016 | Dyson DC65 Animal Upright Vacuum Cleaner

Tip

Dyson DC41, DC43, DC65 or DC66 - Removing a blockage from the wand or hose


If your Dyson DC41, DC43, DC65 or DC66 upright vacuum cleaner doesn't seem to be picking up as well as it should be through the hose, wand or cleaning tools, this may be due to a blockage. A blockage could occur if an item too big for the machine has been accidentally vacuumed up.

After turning off and unplugging the machine, please follow the steps shown in the video to locate and remove any obstructions from the wand, hose and changeover valve.

on Jun 04, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

Tip

Dyson DC41, DC43, DC65 or DC66 - Removing a blockage from the cleaner head or...


If your Dyson DC41, DC43, DC65 or DC66 upright vacuum cleaner doesn't seem to be picking up as well as it should be from carpets or hard floors, this may be due to a blockage. A blockage could occur if an item too big for the machine has been accidentally vacuumed up.

After turning off and unplugging the machine, please follow the steps shown in the video to locate and remove any obstructions from the cleaner head, internal hose or changeover valve.

on Jun 04, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

2 Answers

I have strong hose suction but none below and beater bar is not turning


Beater Bar Belt Likely Broken--Can Be Checked By Removing Cover(s) Next To Beater Bar (on bottom)

Feb 27, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

1 Answer

I have the dc 65. The small roller on the bottom of the beater bar seems to be bearing down on my hardwood floor making a mark. How do I fix it? It's the one in the middle.


Hi Cheryl, it's Jack at Dyson.

I'm sorry to hear you're concerned about your DC65's soleplate roller. We're keen to take some further details - when you have your machine easily to hand, please call us directly on 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Dec 28, 2014 | Dyson DC65 Multifloor Bagless Upright...

1 Answer

How do I fix the suction on my Dyson vacuum?


check the pipe is saying that is clogged with something who knows lots clock that pipe make sure all pipes from your vacuum is is unstuck are clogged.

Nov 29, 2014 | Dyson DC65 Animal Complete Bagless Upright...

2 Answers

How do I reset the suction on a DC65 Dyson upright when it stops sucking?


Hi Gari, it's Jack at Dyson.

If you've noticed a change in the performance of your DC65, this is likely to be due to a blockage, and the filters may also need a wash. I'm confident that by following the steps shown into the videos below, you can remove any obstructions and restore full performance to your vacuum:


You may also want to give both filters a wash with cold water without detergent, if this hasn't been done recently. In normal use this should be done at least once every three months. Make sure both filters are completely dry before replacing them - this could take at least 24 hours:


If you'd like further help or advice after giving these steps a try, please call our experts directly on 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Nov 29, 2014 | Dyson DC65 Animal Bagless Upright Vacuum

1 Answer

We have a dyson dc14 and the beater bar stopped turning, we cleaned the bar off and checked the belt and it's not broken, I know I called Dyson a year or two ago and they told me how to reset the beater...


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when the machine is locked upright. When you release the head and pull the handle back this dial should mopve forward to the on position. Once here, the brush bar should turn.

If this doesnt resolve the problem, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Mar 31, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Placing the handle of my Dyson DC07 into its upright and locked position causes the beater bar to stop turning. It will not start turning until the handle is first lowered to the working position and the...


Hi its Darran at Dyson.

The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the machine switched on and upright and when you are using the hose.

If the brush control should be in the centre position and move forward to the "on" position when you release the head. If it is not doing this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Feb 22, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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