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Amazon Fire box keeps freezing during shows, especially at night. Please help!

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I have seen this happen with my firebox, I contacted Amazon and they sent me a knew one. They will have you troubleshoot first. Usually they want to make sure the firmware is updated and that you have a strong internet connection. Sometimes the strength of the WiFi signal causes issues.

Posted on May 01, 2017

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My kindle fire is frozen and holding power key for 20 seconds to restart does not do anything.


Keep holding for 45 seconds.

Frozen or Stuck Kindle Fire

More from Amazon themselves

Amazon.ca Help: Troubleshooting Your Kindle

https://www.amazon.ca/gp/help/customer/display.html?nodeId=200829000
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Quick Fix: Slow or Frozen Screen. If your Fire or Kindle screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.

Jan 04, 2017 | Tablets & eReaders

2 Answers

Kindle Fire has frozen


Lots of help and videos Joan.

  • Amazon.com Help: Quick Fix: Slow or Frozen Screen www.amazon.com > Amazon Device Support Quick Fix: Slow or Frozen Screen. If your Fire tablet or Kindle e-reader screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Amazon.com: Customer Discussions: my kindle fire has frozen www.amazon.com/forum/kindle?cdForum=Fx1D7SY3BVSESG&cdThread=Tx30... A discussion in the Kindle forum. Amazon Try Prime All Go. Shop by Department ...
  • What to Do If Your Kindle Fire Screen is Frozen or Locked ... https://www.supportrix.com/kb/what-to-do-if-your-kindle-fire... Kindle Fire is a tablet computer released by Amazon, which features a full color 7-inch display with multi-touch. In addition to surfing the Internet, this multimedia ...
  • Amazon.ca Help: Troubleshooting Your Kindle www.amazon.ca/gp/help/customer/display.html?nodeId=200829000 Quick Fix: Slow or Frozen Screen. If your Fire or Kindle screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Frozen or Stuck Kindle Fire - YouTube www.youtube.com/watch?v=X9iffkiMDB8
    • BY RC JR
    • 5 MIN
    • 100K VIEWS
    2014-05-15 · Is the touch screen being unresponsive? Amazon Kindle Fire Locking Up/Freezing? This quick little video will show you how to do a quick fix. ...
  • How to Fix a Frozen or Unresponsive Kindle ' The eBook ... blog.the-ebook-reader.com/2014/...fix-a-frozen-or-unresponsive-kindle How to Fix a Frozen or Unresponsive Kindle. ... If your Kindle Fire HDX or other Kindle Fire tablet is suddenly ... my kindle has frozen on page one of four for at ...
  • My Fire is frozen up. - Kindle Fire - iFixit https://www.ifixit.com/Answers/View/85362/My+Fire+is+frozen+up. jojack6200, try this "Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content ...
  • Why has my Kindle frozen? - Telegraph www.telegraph.co.uk/.../advice/9590203/Why-has-my-Kindle-frozen.html 2012-10-07 · Help, my Kindle has frozen. The only thing on the screen is an etching of Hercules, with a black section at the bottom. I can't switch it on or off, charge ...
  • What to Do If Kindle Is Frozen & Will Not Turn Off or On ... https://techwalla.com/content/do-frozen-not-turn-off What to Do If Kindle Is Frozen & Will Not Turn Off or On? ... If the Kindle does not have enough ... If your Kindle remains frozen after charging the battery and ...
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    1 Answer

    Screen does not show a status bar any longer. how to I recover it?


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    Amazon.com, Inc.Kindle Fire 2nd Generation: Fully charges in 3.3 hours; Kindle Fire HD 7": Fully ... The battery indicator at the top of your screen should also have a lightning ... You can showthe percentage of the battery charge in the Status Bar at the ... Your Kindle Fire will not charge as efficiently when connected to a computer and in use.

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    Dec 25, 2015 | Amazon Kindle Fire HD

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    My kindle fire loses it's entire charge overnight when turned off. It occasionally makes a beep


    Amazon.com: Customer Discussions: battery life on kindle fire hd

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    Amazon.com, Inc.Nov 12, 2012 - My son bought himself a kindle fire hd over the summer and we are having some issues with ... and unused yesterday from a full charge and it was < 5% (red battery) last night. ... a paperwhite kindle as its much lighter and I'm fed up losinghours to addictive .... ETA I tried again last night to power off and charge overnight. Kindle Fire HDX 8.9 battery ...
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    Dec 09, 2015 | Tablets & eReaders

    2 Answers

    Was sent a gift book. screen shows blank box and device is frozen and now will not move at all. can open and close but that is all.


    Try holding the on button for about one minute. You may get the fire logo before that. Also you might want to make sure the kindle is fully charged,

    Mar 25, 2015 | Amazon Kindle 1

    1 Answer

    Why won't my Kindle Touch charge?


    The Kindle touch are great devices for you reading needs. However, there are times when it becomes unresponsive and freeze on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If theKindle still has issues, then try the steps below on how to reset your Kindle touch. Please note that you may lose your data during the reset process, make sure you have made a backup of your files before proceding. hard and soft reset
    • Make sure the Kindle is turned ON.
    • Press the Power button for 20-30 seconds until it turns OFF.
    • Wait for it to reboot, if it doesn't press the power button to turn it ON.
    • Your kindle should be back to a responsive state.this might help you..

    Dec 26, 2014 | Amazon Kindle Touch Screen Wi-fi 3g

    1 Answer

    Kindle fire will not charge-got a new charger and it still will not charge- does it need anew battery and how do I do that?


    The Kindle touch and the Kindle FIre are great devices for your reading needs. However, there are times when it becomes unresponsive and freezes on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If theKindle still has issues, then try the steps below on how to reset your Kindle touch/fire. Please note that you may lose your data during the reset process, make sure you have made a backup of your files before proceding.
    • Hard and soft reset
      Make sure the Kindle is turned ON.
    • Press the Power button for 20-30 seconds until it turns OFF.
    • Wait for it to reboot, if it doesn't press the power button to turn it ON.
    • Your kindle should be back to a responsive state.
    • this might help you.

    Dec 22, 2014 | Amazon Kindle Fire HD

    1 Answer

    My kindle is frozen it wont let me search for new books


    The Kindle touch and the Kindle FIre are great devices for you reading needs. However, there are time when it becomes unresponsive and freeze on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If theKindle still has issues, then try the steps below on how to reset your Kindle touch. Please note that you may lose you data during the reset process, make sure you have made a backup of your files before proceding.
    Hard and Soft Reset
    • Make sure the Kindle is turned ON.
    • Press the Power button for 20-30 seconds until it turns OFF.
    • Wait for it to reboot, if it doesn't press the power button to turn it ON.
    • Your kindle should be back to a responsive state. hope this helps

    Dec 22, 2014 | Amazon Kindle Wireless Reading Device

    1 Answer

    My Kindle won't turn on after I charged it. I charged it because the 2 books I bought did not show on the kindle.


    The Kindle touch and the Kindle FIre are great devices for you reading needs. However, there are time when it becomes unresponsive and freeze on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If theKindle still has issues, then try the steps below on how to reset your Kindle touch. Please note that you may lose you data during the reset process, make sure you have made a backup of your files before proceding.
    Hard and Soft Reset
    • Make sure the Kindle is turned ON.
    • Press the Power button for 20-30 seconds until it turns OFF.
    • Wait for it to reboot, if it doesn't press the power button to turn it ON.
    • Your kindle should be back to a responsive state. hope this helps

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    1 Answer

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    its processing 2 commands ,check settings

    Nov 01, 2012 | Amazon Kindle Fire HD

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