Question about Webroot AntiVirus with AntiSpyware & Firewall: Windows

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Webroot AV w/AS will not search cookies or files on full sweep. It states that Webroot has encountered a problem with a previous sweep and would you like to report it. We did. It ran a quick sweep the same way. No cookies or files/folders. Is there a fix?

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  • 163 Answers

Unistalled it and reinstall that application........
and we suggest you the avg antivirus.....
it is the best and free antivirus program

Posted on Jul 25, 2009

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I HAVE THE WEBROOT INTERNET ESSENTIALS OF MY


Backup account login error "Backup Instance not initialized"

Here is the article if this is the error you got.?
It states you should update your webroot definitions or .net framework software is not working properly.

http://support.webroot.com/cgi-bin/webroot.cfg/php/enduser/std_adp.php?p_faqid=2006&p_created=1266430264&p_topview=1

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Webroot spysweeper won't sweep


This sounds like the program glitched. Try removing it and reinstalling. Then have it check for any updates.

Aug 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Cooies on my spy sweeper


either right click on file, then delete. Or, try going to file, select all, delete.

Or you can go to internet options, then erase cookies from privacy option as well

Sep 04, 2009 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Webroot full sweep gets stuck on one file and then freezes. can't shut-down webroot or computer.


Okay, before I can start full troubleshooting, I need you to turn your computer off, then turn it back on, while it is loading BIOS I need you to tap F8 Then load safe mode, then I need you to log on the account labeled administrator. Then attempt to run it, then tell me the result, so I can being troubleshooting.

Ryan Frame
Creative Energy Associates Technical Center

Aug 01, 2009 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

It wont run the sweep when I click on 'RUN FULL SWEEP' - its simply not functioning! My subscription is still running till September 09.


The easiest solution to your problem is to reinstall the program if its still under subscription just download it from any site and enter your info =) good luck

May 20, 2009 | Webroot Spy Sweeper with AntiVirus:...

1 Answer

Computer will not wake from sleep after virus sweep


USUALLY you cannot set your pc to wake up at a specific time..You can set it to wake up on ring (ethernet) but once the system is in sleep it takes a physical action on your part to wake it up.. sorry, it is just the way of the pc

May 19, 2009 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Webroot spysweeper won't sweep


Try doing a system restore to a day before you started having the problem.

If that does not work, reinstall spysweeper.

If still no luck that can be because of a virus or spyware yhat had damaged the spysweeper software , and probably also the system.

The best solution in this case is saving all your data, then formatting the disk and performing a new system installation.

Before formatting and reinstalling windows you can try the following software, it is one of most powerful, it is safe, and it is free.


Spybot - Search & Destroy - Free software downloads

Dec 31, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy Sweeper won't sweep


I have seen this problem a couple times. The only fix that seems to work is uninstalling Spysweeper and then reinstall it again. If you go to start>Programs>webroot you will see an uninstaller. Run that, reboot the computer, then reinstall again from your install disc.

Jun 04, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spysweeper won't sweep


Webroot has a main page where one of the tabs across the the top is 'Shields' Click on that tab and set all shields on except the e-mail one. That one makes a mess on Outlook Express. I also dropped back a few versions since the latest one kept yakking about a shortage of drive space when there was no problem. As to alerts the program will give an ' Alert' when it thinks that a sweep is overdue. I just click on 'sweep later' and minimize the alert.There are also some good anti spyware 'freebies such as AVG and SpyBot Search and destroy

May 26, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot won't sweep


1- Install using this serial: SSDC-ONLN-AAAA-NNNL-NINC

Then

2- Go into the C:\Program Files\Webroot\Spy Sweeper

Then

3- Right click the "install.dat" file-->go to Properties--> at the bottom check the boxes "read-only" and "hidden"-->then click Apply

And finally....

4- Run SpySweeperFix.v1.1.exe

Allow SpySweeperFix.v1.1.exe to run on the next Windows start up, this gives you the definition update till 2020, otherwise, you'll just get till 2008!

Hope this helps, if not, post back.

May 13, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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