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PLUMBING- toilet tank keeps running water but won't fill up the tank. Flapper seems ro be making tight seal. Water not being put into white plastic tube, and white rubber tube that inserts into it is

Water exiting from ********* mechanism; not from rubber tube into white pipe-coming out the wrong way

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The fill valve could be defective.

Posted on Apr 30, 2017

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Posted on Jan 02, 2017

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Water keeps filling in toliet even after full


hi Patricia.
Overview Toilets haven't changed much in the last 80 years. After a flush, water still fills a tank, lifting a float that shuts off the water when it reaches a certain level. A lever still opens a flapper to cause the flush, falling back into place when the water level drops. So it's no surprise (nor any consolation) that we face the same flush problems today that our grandparents did. Sometimes the flush is too wimpy, sometimes the toilet keeps running, and sometimes the bowl doesn't refill.
Our ace plumbing consultant has a simple four-step strategy to solve 95 percent of these problems. You can complete the first three steps in five minutes. That'll solve most problems. The fourth step is usually easy too, but not always. More on this later. These steps work for most toilets but not for pressure-assist models.
Check the fill tube

Overflow tube problem

Push the fill tube firmly onto the fill valve. Make sure the fill tube sends water into the overflow tube.Remove the tank lid and find the fill tube. It's a small flexible tube that runs from the fill valve to the overflow tube. While the tank refills, this tube squirts enough water down the overflow tube to refill the bowl after the completed flush. If this tube falls off or the water stream misses the overflow tube, the bowl won't fill and your next flush will be wimpy (that is, won't develop a strong siphon). Reattach the fill tube and make sure it perches about 1 in. above the rim of the overflow tube. Flush the toilet and watch the water stream to make sure it goes down the overflow tube.
Adjust the fill height

Check the float

Adjust the float to set the water level. Pinch the clip and slide the float up or down on the rod. Keep adjusting the float until the water shuts off at the proper level.The water level in the tank is controlled by an adjustable float. A float that's set too low produces a weak flush; if it's set too high, water spills into the overflow tube and the fill valve won't shut off. The toilet keeps running. Look for the fill level mark on the inside back of the tank and mark it on the overflow tube so you can see it more easily. If you can't find it, measure down about 1 in. on the overflow tube and make a mark. Then flush the toilet and see if the water reaches and stops at that mark. If not and the toilet keeps running, adjust the float up or down. If you have an old toilet, you'll have to bend the brass rod that connects to the float ball to make adjustments. But with newer toilets you usually turn a screw or slide a clip along a rod. Flush the toilet after each adjustment.
Also make sure that the water level is at least an inch below the C-L (critical level) marked on the fill valve. You can adjust the height of many valves to raise or lower the C-L.
Occasionally the fill valve simply won't shut off, which means that it's defective. If so, turn the water supply off at the shutoff under the tank. Buy a replacement valve (sold at hardware stores and home centers). You don't have to match the old one; many, like the one shown, fit most toilets. It's a 15-minute change-out.
Adjust the flush handle/flapper chain

Flapper chain fix

Adjust the chain to leave a little slack with the flapper closed. Then cut off the excess, leaving about an inch.A chain that's too short or tangled won't allow the flapper to close and water will continue to leak into the bowl. This causes the fill valve to cycle on and off to refill the tank. A chain that's too long, or a flush rod that hits the the tank lid, won't open the flapper wide enough to stay open for the full flush. You'll find yourself having to hold the lever to complete a good flush.
To avoid these problems, adjust the linkage in the chain to leave only a slight bit of slack when closed. Cut the chain at the rod to leave only about an inch extra to reduce the potential for tangles. Then put the tank lid back on and make sure the flush rod doesn't strike the lid when you press the lever. If it does, bend it down slightly and readjust the chain.
Replace the flapper

Change the flapper

Unsnap the old flapper and take it with you to the store to find an exact replacement. In addition to the closest replacement, pick up a "universal" type.If you've completed the first three steps and your toilet keeps running, chances are you have a worn-out flapper. Turn off the water, remove the old flapper and take it to the store to find an exact replacement. (Hardware stores often carry a wide variety.) Most flappers snap over ears on the overflow tube. Others have a ring that slips over the tube.
Now here's the catch. You may not find an exact match. The range of flapper styles has mushroomed over the last 15 years, and you may find 15 to 20 flapper options on the store shelf. Some packages include specific brand and model information (so note yours before you leave home). Others have a "universal" label. If you can't find an exact replacement, try the closest one and pick up a universal type as well. They're cheap, and the extra one just might save you a second trip to the store! (Avoid the "adjustable" types unless you're replacing an adjustable one.)
Install the new flapper and make sure it opens and closes freely. Then test it. If the toilet keeps running or runs intermittently, you're not getting a good seal. Try a different flapper if the toilet won't stop running.
If you just can't find a flapper that seals, consider replacing the entire overflow tube/flapper. On most toilets (two-piece), this means removing the tank. It's not difficult and you don't need special tools. It'll take you about an hour, and you'll avoid that expensive plumber service call.
if you go to this link it will show you step by step on how to fix it. How to Stop Running Toilet Family Handyman

Nov 27, 2017 | Home

2 Answers

How do I adjust the flapper on the Fluidmaster 400AK Complete Toilet Tank Repair Kit For 1.6 GPF?


I struggled myself for a while looking at many online videos, replaced the flapper and the toilet still flushed on it's own! I noticed that the flapper chain got often stuck when the flapper lowered down, which caused water still running out and than I came up with my own idea; there is a white plastic fastener inside the water tank for the flush handle outside, that got apparently loose in time and can be even fastened manually, no tool needed! This fixed my problem! I haven't seen this tip anywhere, so I wanted to share it.

Mar 31, 2015 | Home

1 Answer

Caroma toilets repair


have to know whether you mean water is flowing into the bowl?, or "over-filling" the tank? Could either be a bad flapper(More common), or the "fill-valve" is leaking.

Aug 24, 2014 | Home

1 Answer

The water in the tank continues to leak out and the tank has to continue to refill. I have replaced the flapper, I have taken the tank off the toilet and check gasket alignment. The tank does not leak...


There are only a coulple of places that the toilet could leak or, overflow and give you this problem. When you replaced the flapper valve, did it have an extra piece of rugger on it? Universal flappers have a round piece on them that are designed to fit over the overflow tube. If you flapper had this piece and you don't have need for it, you need to cut that out, if the flapper "hooks" to the overflow assembly. Leaving that piec on can contort the shape of the flapper and make it so it won't seal. If you are noticing constant movement(slight swirl) in the bowl, make sure the back tank is not constantly overflowing into overflow tube. If this is the case, your water level is too high. You will either need to adjust the water level and/or replace the fill valve. If you can hear the toilet running or leaking, push down on the flapper, if it stops, you have a problem with the flapper and/or the chain adjustment. When you install the flapper, you have ton make sure the chain is long enough to let the flapper fall and seal but, not so long that it can tangle or get between the the flapper and it's seal below it.

Jun 19, 2011 | Jacuzzi Home

1 Answer

The Fill valve bypasses after fill is complete. It sounds like water still running at a very small rate.I am looking to find a replacement valve.


try replacing the flapper or adjust the valve so the water does not fill over the tube. also the chain may be too tight on the flapper and keeping it from sealing

Jan 18, 2011 | Jacuzzi Bath Perfecta EZ33 959 White round...

1 Answer

Toilet fills up and water keeps on running (toto 6.0 lpt)


If any toilet runs (continues to fill) when it is not being used, there are basically 3 reasons. the most obvious is that water is leaking out all over the floor so the fill valve thinks the tank has not reached its volume of water. Next, the rubber device that keeps the water in the tank when not being used (most commonly called a flapper) has warped from time or chemicals in the water (NOTE:chlorine eats rubber for breakfast daily), and and allows water to seep past it, which lowers the water level and triggers the fill valve to come back on to top things off.
The third reason is because there is particulat in the fill valve or mineral buildup and internally it doesnt always properly seal so it can run intermittently or all the time.
All the parts on the TOTO ultramax are warranteed for 5 years so keep that in mind if it applies.
Remove the tank lid when you hear the fill vave working and look at the water level. If the water level is below the top of the white plastic tube that the flapper is connected to (often called the overflow tube), then you have a bad flapper. If the water level is going over the top of the tube then you have a defective fill valve.
Out of warranty fill valves can easily be replaced with a Lavelle "Quiet fill" available at most hardware or plumbing stores or online.
This valve is what Toto uses in most of their toilets and it is only the removeable cap that is different (subliminal advertising maybe)

Aug 08, 2010 | Toto MS853113S#01 UltraMax Round Toilet,...

1 Answer

I have the bellevue model and it keeps running even when the toilet has been flushed. It continuely seems to need more water and leaks a bit of water all of the time. It is a new toilet!


Your flapper is not sealing at the bottom of the tank. You can either return the toilet, replace the flapper, or try smearing a little vaseline on the underside of the flapper lip where it contacts the tank bottom. The latter may be all it needs to seal a tiny leak.

Dec 03, 2009 | Villeroy & Boch 98M2 S1 01 Bellevue Toilet...

1 Answer

Water leaks from tank to bowl till water level in the tank is jus


Yes. You will have to remove your tank from the bowl to replace the defective fill stack(the tube thing your flapper is attached to) it is not as hard as it seems.First remove water supply tube.Then remove the through the tank bolts. should be two of them. Lift off and turn tank upside down. remove spud gasket. Unscrew old stack. You should be able to get a universal kit to work with your tank and should come with all new parts including new flapper and spud gasket. You will need new through the tank bolts and note the sequence of assembly to get water tight seal on tank. Hope this helps

Aug 03, 2009 | American Standard 2002.014 - Champion4...

1 Answer

Flush problem with toto toilet


If your hooked to city water it can be cause of the high water pressure comes across and keeps flapper from seating rite. Take a empty plastic bottle,cut it in half long ways. flush toilet then place plastic bottle between fill valve and flapper,trying to devert water away from where flapper seats. good luck.

Jul 23, 2009 | Toto Dartmouth 2pc. E/F Toilet ...

1 Answer

The toilet sometimes will continue to run after flushing


the chain should have some slack to it being too tight it dose let the flapper sit properly so itll keep running because water is escaping

Jul 03, 2009 | Danco 89448A Universal Toilet Tank Lever,...

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