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I've ordered & paid for a product 1 week ago , it has not been delivered yet ; can I now change the order to a slightly different but essentially the same product ?

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Check the terms and conditions of the sale contract to see what is allowed
can orders be changed before dispatch
can the item be returned for exchanges if you change your mind
you also should look at consumer regulations to see what is covered and what options you have

Posted on Apr 30, 2017

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