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Top of agitator is not engaging. how do I repair it or get parts for it.

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Under the top cap is a bolt, remove the bolt and pull the top half of the agitator off and you will see 4 plastic pieces they are called dogs. They need to be replaced

Posted on May 01, 2017

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I have a Kenmore Elite top load washer. The reciprocator in the washed has lost its power. If I push down on it it "re-engages" and reciprocates more strongly. What part should I replace?


The following advice is for replacing the "Agitator Dogs" on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are "Agitator Dogs"? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:


1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16" hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8" to ½" ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It's that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.%$##

Jun 14, 2010 | Kenmore 22932 Top Load Washer

1 Answer

Good afternoon - I have a Whirlpool model LSR7233EQ0 washer. The washer works fine in regards to draining, filling, lower agitator works...however, the top agitator does not engage and almost sounds like...


Whirlpool uses a split agitator design. The upper portion is called the auger, while the bottom is called the agitator. Between these components is a agitator cam assembly. This problem is commonly caused by worn agitator dogs or the agitator cam assembly. The following link explains what the dogs are and how to replace them:

http://www.fixya.com/support/r3608577-replacing_agitator_dogs

The part number is included in the link provided. You can purchase replacements at pcappliancerepair.com for about $5. For a little more you can purchase the entire cam replacement kit, which includes the cam, the thrust bearing, and the dogs. For the model number you have listed, the part number for the kit is 285811 and sells for about $11.

NOTE: You can refer to the excellent exploded view parts diagrams the web site has to offer for assistance. Whirlpool also recommends the application of a little grease on the thrust washer. The part number for their recommended grease is AP3098553.

If you have any questions about this repair, please let me know. I hope this helps you.

NOTE: DO NOT overtighten the agitator bolt. This can cause damage to the plastic, or restrict the agitator movement. Tighten until snug only.

Dec 16, 2009 | Dishwashers

1 Answer

WP Ultimate Model LSR8233EQ0 - The top part where you put the softner in won't agitate. The centrifical prongs won't engage the teeth causing it to agitate. What do I replace?


Sounds like you need to replace your agitator dogs. The following link explains:

http://www.fixya.com/support/r823955-replacing_agitator_dogs

This is a very simple repair that takes minutes to do, and very little expense. Replacements can be purchased at appliancepartspros.com for about $5. I have included the part number in the link I provided. For a little more the entire agitator drive replacement kit is available as well (includes the dogs, the cam, gaskets, etc.). Just look under the Agitator Parts section.

NOTE: When reassembling the agitator, DO NOT overtigthen the agitator bolt. Doing so may cause damage to the agitator, or restrict its movement. Tighten until snug.

If you have any questions, please let me know. I hope you find this information helpful.

Aug 11, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Agitator is slipping when in wash mode.


Your agitator has a set of 4 dogs that propel the upper portion of the agitator. Over time the face on those dogs gets smooth and will not engage the inner walls of the upper agitator. The part number is 80040. Not very hard to repair. Get the top off and the seal so that you can access the nut holding the agitator in. Remove that nut and the agitator can be removed. Sit the agitator on the floor and hold it down with your feet. Grab the upper portion and snatch it away from the lower portion. Replace those dogs.

Jun 01, 2009 | Washing Machines

1 Answer

The upper agitator on Whirlpool Model LA9100XTW1 is not rotating


To repair agitator remove the top of it < snaps on> then remove bolt from center and the agitator will split in middle. You'll find a center cogg with three arms remove this and replace with new one< the kit that you described is this part > and assemble it.The coggs are move freely to engage so you don't have to align them in any way.

Apr 22, 2009 | Whirlpool Washing Machines

1 Answer

Agitator sometimes does not engage


The following advice is for replacing the “Agitator Dogs” on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are “Agitator Dogs”? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:


1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16” hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8” to ½” ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It’s that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Mar 14, 2009 | Kenmore Washing Machines

1 Answer

Agitator top is not engaged to the bottom part


This problem is generally caused by worn agitator dogs which are part of the agitator cam under the top portion. The dogs act as a clutch to drive the upper portion of the agitator. The do wear out with age and require periodic replacement. The following link explains:

http://www.fixya.com/support/r823955-replacing_agitator_dogs

This is a very simple problem that can easily be repaired by the average do-it-yourselfer for very little money. Replacement parts can be purchased on line at searpspartsdirect.com. Just type in your model number and look under the "Agitator, Basket and Tub Parts" heading for item number 10. For a little more, the entire cam replacement kit (which includes the dogs) can be purchased as item number 9. If you do not wish to purchase on line, take the part numbers listed on the website and go to your nearest appliance parts retailer. These parts are commonly part of their in store inventory.

Read through the link thoroughly and let me know if you have any questions. I hope this helps you.

Jan 18, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

The top part of my agitator moves slightly, and sometimes not at all. The bottom part moves but the clothes at the top don't seem to move.


The top agitator has small plastic mechanisms called "dogs" which engage the upper agitatior when needed. If the top agitator spins in both directions by hand, these gears are worn. To replace them, remove the top center cap by pulling straight up on it. This sometimes requires a good deal of pulling force. Then, if you look down in the center hole, there will be another cap recessed in there. You remove that by pulling up on it as well. Then there will be a center bolt which has to be removed. After that, the top agitator will pull off and you can look down and see the dog gears (usually 4). They are readily available and cheap. Note: I recommend replacing the cap o-ring when doing this repair.

Oct 21, 2008 | Whirlpool Washing Machines

1 Answer

Whirlpool washing machine agitator


You need to replace the agitator dogs. The following link explains how:

http://www.fixya.com/support/r823955-replacing_agitator_dogs

This is a very inexpensive repair. If you run into and difficulties, or require additonal assistance, please let me know. I hope this helps you.

Aug 04, 2008 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Agitator not turning


Those are called "agitator dogs". They do become worn with age and require replacement. Go to searspartsdirect.com and type in you model number. The part should be located under the "Agitator" heading on the next page. A package of them should cost less than $10. This is an easy repair and should restore your agitator to working condition. If you require further assistance, please let me know. I hope this helps you.

PS If you do not wish top purchase on line, use the part number provided on the sears website and go to your nearest appliance parts retailer.

Jul 05, 2008 | Whirlpool Ultimate Care II LSQ9564J Top...

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