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My Bluetooth device that was previously picked up by the denon sound bar purchased only 3 months ago is now no longer being picked up. Apple says prob is not with iPad

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You can try a few things on the iPad.

you can't start by just resetting the networks settings on the iPad and power cycling the sound bar.

if the issue persist then plug your iPad into a computer with iTunes, back up and restore the device. Set the Device up as new. If the device can now connect to the sound bar you can try to restore from the iTunes back up you created. If the issue comes back when you put the info back in the device then you will need to set up as new.

if the is still not resolved and you know the iPad can connect to other Bluetooth devices then you will need to reach out to Denon.

Posted on May 01, 2017


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