Question about Samsung Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: paper jam
First thing i would try would be turning the machine upside down and shaking it gently, might have something lodged inside.
Second I would place fingers down the back of the printer where the paper feed is and rotate the felt rollers that feed the paper through.
Third to see if the paper sensor are not broken or jammed.
Hope this helps you
Posted on May 27, 2008
verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.
Posted on Oct 14, 2010
Testimonial: "I haven't tried it yet because it is no longer hooked up but I will. Thank you for your input."
YOU will to open it. there is two sensors. check if bouth are loos
Posted on Nov 04, 2011
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Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
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