Question about Samsung Dishwashers
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Posted on Jan 02, 2017
Our unit started displaying code 9E after filling, draining and filling again. At the beginning it was enough just to restart it. Finally this trick didn't work anymore. Before calling service for out of warranty I decided to take the unit out of the cabinet and start it. Of course this didn't fixed the problem. Then i noticed where the water comes in and I took off the panel on the left side bottom.
Under the panel there is a white box that has a floater inside. The floater is pushing a lever that actuates a micro switch. I noticed that the lever wasn't moving as the machine started to fill in with water. The lever was stuck. An easy touch on the lever fixed the problem and the machine started working.
I will put back the washer for now but if it happens again in the next future i'll have to find a more permanent fix.
Posted on Sep 21, 2010
SOURCE: Low water level error with
Do you hear the washer draining (into the sink drain) after it fills and should start washing? Check that nothing (sound deadener, etc.) is interferring with the drain valve lever arm.
Posted on Feb 08, 2011
A Samsung service tech showed me how to fix this one. You can take that float and the white box apart from the dishwasher and once opened, if its like mine, there will be gunk on the float and in the box at the line where it fills with water. This gunk floats in there and prevents the float from swinging and activating the switch. Just clean that gunk out with a toothbrush, I end up doing mine about once every four months, and it should work fine again. This tech said to prevent this, make sure the water is hot at the beginning of the cycle and pre-rinse the dishes-but this doesn't seem to work with mine.
Posted on Jul 25, 2012
SOURCE: over-level water error
I finally found the cause of my "over-level water error", and I fixed it. In my case it was a gummed-up water level float chamber (part #13 in the diagram here). Once I pulled it out, cleaned it, and put it all back together the dishwasher is running fine. What follows are the symptoms I experienced, and some pictures of what I saw and did to fix it.
Symptoms: After nearly 2 years of owning a DMT400RHS, dishes began to progressively come out with sediment on them. They were not being cleaned nearly as well as previously. This symptom seemed to start fairly suddenly and remain for about 2 months. Then, the dishwasher began to occasionally error out, first with "Drain Error" or "Over-level water error", then later consistently with the "Over-level water error":
For awhile we could just restart the dishwasher and it would do a load. Later, however, no matter how many times we restarted, unplugged, etc. it would not continue. Of note, there was never actually a drain problem, as it would always, well, drain.
The error was never triggered during the initial "drain phase". It was always triggered after that phase, when it was filling the tub with water, specifically after it had been filling for awhile. Eventually, we figured there must be a float someplace that was all gummed up and not moving up with the water level.
Well, here's what I found when I finally pulled the entire dishwasher out and laid it down on its side (facing the door, tip it over to your right):
Inside that little box with all the sediment and glop is a wing-shaped float that couldn't move due to the glop. I simply held the whole plastic thing under the sink faucet to rinse it out. I had to take off the tub pan in order to pull off the drain hose that's attached to the back of this chamber. After rinsing it out, I put it back in and the dishwasher seems to be running fine:
Posted on Apr 21, 2013
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