Question about Dyson Vacuums
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Not holding charge
Ok, folks.. I just posted my own problem with the battery not holding it's charge..but, we fixed it ourselves.. take the motor loose from the canister , remove the filter and in the back are two contacts.they are two screws at the bottom one on each side... get out your pencil with a GOOD eraser and clean those contacts!..clean around them both and the contact (silver spot at the bottom) and you're good to go!!
Posted on Oct 23, 2009
Hi its Darran at Dyson.
If you call our Helpline they will be able to run through some simple checks to detemine the cause of this issue.
Please call 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 15, 2010
SOURCE: Hello, what is the significance
yes the reason the green and red light were flashing the way they are is because its a warning to you that the battery is either no longer good or there is problems with your wireing. Also those vaccumes were designed to not charge when there to cold or to hot as a saftey issue.
Posted on Aug 06, 2011
If you're concerned that your DC16's battery doesn't seem to be working correctly, please get in touch with us directly. One of our experts will be happy to run some troubleshooting over the phone with you to determine whether the battery needs replacement.
You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Dyson Online Customer Support
Posted on Oct 04, 2011
I am sorry to hear you are having difficulty with your DC16. Based on the details you provided we would appreciate the opportunity to trouble shoot with you over the phone to determine the best solution.
Please call us at 1-866-693-9766 US or 0800 298 0298 UK. We look forward to speaking with you.
Posted on May 03, 2012
Tips for a great answer:
Mar 05, 2015 | Dyson DC33 Bagged Upright Vacuum
Feb 25, 2015 | Dyson DC31 Animal Bagless Handheld...
Aug 03, 2014 | Dyson DC31 Bagless Handheld Vacuum
Mar 11, 2014 | Dyson DC31 Animal Bagless Handheld...
Dec 20, 2013 | Dyson DC31 Bagless Handheld Vacuum
Aug 04, 2013 | Dyson DC31 Animal Bagless Handheld...
Jun 02, 2012 | Dyson DC31 Animal Bagless Handheld...
Aug 02, 2011 | Dyson DC31 Bagless Handheld Vacuum
32 people viewed this question
Usually answered in minutes!