Question about Dehumidifiers
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Posted on Jan 02, 2017
SOURCE: the P1 light is on
P1 means the evaporator coils are freezing up.The P1 error is related to low airflow.This can be due to clogged or dirty filter.Take the filter out and clean it, if its dirty the dehumidifier can frost up due to the lack of air flow and will not work correctly.In some cases if the filter is too old then it has to be replaced.This should help.Thanks.Helpmech.
Posted on Dec 01, 2010
SOURCE: The water won't run continuously
Some dehumidifiers don't require that the bucket be in place, when a drain hose is attached to the unit. I'm not sure that's the case with yours, because I'm unfamiliar with the Westpointe brand. You should also check the drain connection that the hose is connected to. It may be clogged, which forces the water into the bucket instead of draining through the hose. If you have something flexible like a long plastic Zip Tie, that can easily be run into the hose connection and slowly pulled back out, while rotating it should loosen any clogs. Be prepared for water to follow. Do not use a wire coat hanger to do this and be sure the unit is OFF and unplugged from the wall, before attempting it.
Hope this helped you to troubleshoot and solve the problem. Please let me know.
Posted on May 03, 2011
Testimonial: "That worked.....unclogging the hose. Thanks!"
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