Question about Cannon Office Equipment & Supplies
Is there any connection loose between logic board and scanner head? Or any settings on logic board need to be verified? Any switch settings on Scanner head need to be changed. Please provide possible solutions
Hi. I think that scanner reading sensor is defective. Light has to be white color only.
Posted on May 16, 2017
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Posted on Jan 02, 2017
My connection is via a parallel to parallel cable, and I am also having a similar problem. I'm reading that usb to usb cable is the only way it will properly function. good luck with it!
Posted on Oct 20, 2008
SOURCE: My scanner doesn't scan negative
" I can only select platen as the sourc. the film setting has vanished" - I had the same problem. Unplugged the USB cable from a shared usb 2.0 hub and plugged into an old USB 1.1 dedicated port and it started working. No ideas why (perhaps in the hub it couldn't detect the scanner model correctly)
Posted on Dec 29, 2008
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