Question about The Office Equipment & Supplies
Our sp 75 plus printer is not retrieving the laminator values when using the diagnostics tool. It constantly report L1 lam com error op-01619. Another reported error is , DM 00769 The lower duplex unit did not reach the correct position. pls what can I do
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Posted on Jan 02, 2017
SOURCE: heater error in Sp75
tenia el mismo problema, se soluciona verificando que el "ribbon" del laminador este colocado de la manera correcta y la cintilla blanca que tiene pegado uno de los extremos del "ribbon laminador" este pegada al mismo, ya que este funciona como un sensor, si este se despega, la impresora enviara una señal de error y no laminara
Posted on Aug 26, 2009
SOURCE: error op-01619 lam comm error
In order of likeliness
1. Bad power supply in the printer, in the printer there are 2 power supply's if you have 1 lamination module 3 power supplys if you have 2. 1 power supply may have failed and need to be replaced. You will need to remove the outer covers check for the green light on the power supply. Then check the voltage with a volt meter.
2. Faulty system board. Try a firmware update.
3. If the printer was dropped or bumped hard it could be a loose cable inside.
If all that fails, I would take it in for service.
Posted on Aug 15, 2011
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