Question about DeLonghi Coffee Makers & Espresso Machines
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Posted on Jan 02, 2017
SOURCE: I have a Delonghi Magnifica
I purchased a unit second hand for my wife's birthday today. It's only 4 months old, got it home, tested it, same problem... No froth!
I've read all the posts here and all were very helpful troubleshooting guides however they did not solve the issue.
Understanding how the frothing mechanism functions is half the battle in figuring out the solution. It's a simple vacuum type system. No doubt you've read about checking the orings. This is definately the first thing to check however if this is not the reason then consider the following.
The larger of the white tubes that has the red and black oring inserts deep into its port on the tap. Why? It pushes steam past the milk pipe directly into the chrome frothing tube which causes a vacuum essentially drawing milk up it's hose creating the froth. What you can't see without further investigation is that on the underside of the tube centered between the red and black orings is a small hole. This hole is responsible for drawing the milk upwards. If this is blocked, and it probably is then no milk and no froth. Use a really small screwdriver to carefully clean the white tube both from the front and the little hole underneath.
So in conclusion. Any air leak between the red and black orings will prevent the vacuum required to draw milk up the tube and alternatively any blockage of the milk channel will also obviously prevent the flow into the frothing mechanism. Hope this helps.
Posted on Jan 10, 2010
Your problem is the holes in the cappuccino maker and
steam nozzle are clogged. Clean the holes in the cappuccino maker and the steam nozzle.
IMPORTANT: Before cleaning the holes in the steam nozzle, make sure that there that it is not hot and there is no pressure on the machine.
I'm sending you a free pdf manual download of what I believe to be your machine. If this is not it, give me the model # and I will try to find it.
Posted on Oct 01, 2010
The hot water dispensers in units such as yours are controlled by solenoids.
The unit then senses that there is something wrong, as there is no water flowing. This tells the control card that the water system needs to be primed/purged of air.
What you will need to do is access the interior of the unit and locate the solenoid that is at fault.
I am sorry but there is no information available to help you do this repair. Apparently DeLonghi wants you to take your unit to one of their authorized service centers so that they can charge you too much to fix it.
There is a consolation though. They will sell you the parts to repair it. You will have to call the 800 number in your owners manual, and know what part it is that you need.
I called them just a few minuets ago and they actually were helpful. But as I am not the owner they would not tell me the part number or anything more than they did have the part in stock. They wouldn't even tell me if it was actually a solenoid. Just that they were familiar with the part and it was in stock. You should not have the same brick wall to knock down as you are the owner of their product.
At this time DeLonghi is still maintaining propriety over the service manuals for this unit if any even exist. There are people like myself that don't need a manual to repair units like your espresso machine. The only thing I would require is access to the repair parts.
Once these units are made obsolete they may release the manuals. It depends on whether they are still bringing in repairs to their authorized centers.
In a nutshell they are not letting go if it makes them money, or they might not even have one. That would depend on if they have guys like me doing the repairs.
Let me know,if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Posted on May 21, 2011
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