Question about DeLonghi Coffee Makers & Espresso Machines

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I have a Delonghi Magnifica. After descaling, the milk frother and hot water spout not working. It starts to work for a second or 2 but then stops and the machine buzzers. It makes coffee perfectly.

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  • Casey Binns
    Casey Binns Apr 29, 2017

    I have the same issue with mine, second time it has happened. The first time I took it back to an authorised dealer, they charged me serious $$$ to fix it which lasted about six months and then the problem reoccurred :-( We ended up buying a separate milk heater/frother from Aldi. But given what the Delonghi machine cost we a pretty disappointed. We will wait for the expresso unit to die and buy another brand. That said, I'd be wrapped if anyone could offer up a repair solution.

  • Andy
    Andy Apr 29, 2017

    I just tried to descale the machine again, but due to the problem that I am experiencing (water not coming out of water spout, the descaling process won't start (it tries to but then aborts)...".a chicken and egg situation" - any suggestions?

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4 Suggested Answers

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: I have a Delonghi Magnifica

I purchased a unit second hand for my wife's birthday today. It's only 4 months old, got it home, tested it, same problem... No froth!

I've read all the posts here and all were very helpful troubleshooting guides however they did not solve the issue.

Understanding how the frothing mechanism functions is half the battle in figuring out the solution. It's a simple vacuum type system. No doubt you've read about checking the orings. This is definately the first thing to check however if this is not the reason then consider the following.

The larger of the white tubes that has the red and black oring inserts deep into its port on the tap. Why? It pushes steam past the milk pipe directly into the chrome frothing tube which causes a vacuum essentially drawing milk up it's hose creating the froth. What you can't see without further investigation is that on the underside of the tube centered between the red and black orings is a small hole. This hole is responsible for drawing the milk upwards. If this is blocked, and it probably is then no milk and no froth. Use a really small screwdriver to carefully clean the white tube both from the front and the little hole underneath.

So in conclusion. Any air leak between the red and black orings will prevent the vacuum required to draw milk up the tube and alternatively any blockage of the milk channel will also obviously prevent the flow into the frothing mechanism. Hope this helps.

Posted on Jan 10, 2010

#1 Taper
  • 1040 Answers

SOURCE: Delonghi Magnifica Rapid Cappuccino machine has

Your problem is the holes in the cappuccino maker and
steam nozzle are clogged. Clean the holes in the cappuccino maker and the steam nozzle.

IMPORTANT: Before cleaning the holes in the steam nozzle, make sure that there that it is not hot and there is no pressure on the machine.

I'm sending you a free pdf manual download of what I believe to be your machine. If this is not it, give me the model # and I will try to find it.

Good Luck!

Jim

Posted on Oct 01, 2010

taran_2005
  • 10515 Answers

SOURCE: I have a Delonghi Magnifica EAM3200 Expresso and

Hi,

The hot water dispensers in units such as yours are controlled by solenoids.
The unit then senses that there is something wrong, as there is no water flowing. This tells the control card that the water system needs to be primed/purged of air.

What you will need to do is access the interior of the unit and locate the solenoid that is at fault.
I am sorry but there is no information available to help you do this repair. Apparently DeLonghi wants you to take your unit to one of their authorized service centers so that they can charge you too much to fix it.

There is a consolation though. They will sell you the parts to repair it. You will have to call the 800 number in your owners manual, and know what part it is that you need.

I called them just a few minuets ago and they actually were helpful. But as I am not the owner they would not tell me the part number or anything more than they did have the part in stock. They wouldn't even tell me if it was actually a solenoid. Just that they were familiar with the part and it was in stock. You should not have the same brick wall to knock down as you are the owner of their product.

At this time DeLonghi is still maintaining propriety over the service manuals for this unit if any even exist. There are people like myself that don't need a manual to repair units like your espresso machine. The only thing I would require is access to the repair parts.

Once these units are made obsolete they may release the manuals. It depends on whether they are still bringing in repairs to their authorized centers.

In a nutshell they are not letting go if it makes them money, or they might not even have one. That would depend on if they have guys like me doing the repairs.


Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on May 21, 2011

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1 Answer

Coffee comes out fine, wont deliver milk or hot water from spout


Sounds like milk steam apparatus is clogged. Try to disassemble this portion and clean thoroughly. Descaling will not help this section.

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No water coming out or milk coming out of spouts


This is a simple malfunction. Descale the machine one two or three cycles until the flow of water through the hot water pipe is with full jet.
The frothing will also be restored. If it does not, then you may need to clean the Milk stone clogging the frother. Milk stone is like cement and needs care and patience to clean without damaging the frother.
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Your question: "I have a Delonghi magnifica 3300 that is 7 yrs old. It doesn't heat the coffee very good and the steam frother doesn't work well either. I have always used filtered water and descale i


If heater not working properly ,but still working the heat transfer poor ,probably need to disassemble and actually manually clean heater unit with wire brush till really clean,otherwise replace heater unit as heaters are usually fully sealed. get on line and search for Delonghi magnifica 3300 (parts diagram , replacement parts,parts). then you will have part no and hopefully someone who can supply parts.As for frother if water not heating to enough to make hot coffee the not heating enough to make steam either so frother does not work,if blocked then need to clean out frother tube.

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Delonghi magnifica promblems with water and milk


Frothing jug
For milk frothing issues, soak the milk jug cover in hot water and rinse several times. If it has a froth control that can be removed by sliding in the direction of travel towards the edge whilst jiggling it gently up and down. Clean off the little o-ring with a toothpick, be gentle. The control should easily slide and click back in place when done.

Froth still no good? Examine the milk coupling to ensure the o-rings are in the right spot and are pliable and undamaged. There should be an o-ring (usually green) on the top spigot, a (black) o-ring at the front of the bottom spigot and a (red) oring at the rear. The groove halfway along the spigot should be clear. Now with the toothpick and a hot moist cloth clean all the crud from the milk coupling, especially inside the smaller spigot. Check the tiny hole at the back of the larger spigot is not blocked.

Check the flow from the hot water spout is good. If not, there are internal issues, try descaling. If it is, test the frothing jug, if it is still weak either the jug cover or the milk coupling needs to be replaced. Get them to try a known good test jug at your local coffee service center to find out which, most will be happy to do this at the counter.

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Delonghi Lattissima EN 660CW milk frother not frothing


I don't know why my answer posted in the comments section, so here it is in the proper area.

I had the same problem and was ready to send it in for repairs, but I talked to a great guy at Nespresso who helped me fix it myself. The problem was when I pushed the latte button, it would only froth milk for a second or two and then the espresso would start pouring. It basically refused to make a latte. Here's the things he had me do:

1) Descale immediately. I have an older machine, and descaling once a year does NOT cut it. He told me descaling every 5 months at the bare minimum, if your machine is not having any problems at all. Descaling is usually the main problem for lack of froth. I descaled and it seemed like the machine was working better almost immediately. I also ran 4 - 5 tanks of water through the hot water spout and the main espresso part (but mostly this is because it seems to take this much flushing to get the smell of the descaling solution out).

2) Reset your machine to factory settings. I have a classic Lattissima, so this is how you do it on that machine. Turn the machine on and wait until the drink buttons are steady (espresso and hot water buttons are no longer blinking to warm up). Then press and HOLD the power button until the espresso and hot water buttons BLINK THREE TIMES. Then they'll go back to steady again. You're now back to factory settings.

I did notice that I started having the trouble after moving the machine, so I'm not sure which of the above solved the problem. The main thing is it worked and I'm back to yummy lattes!

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The descaling light stays on even though I have gone thru the process of descaling.


You are not completing the descale program. See below.

10.3 DESCALING
Due to the continuous heating of the water used to make the coffee, over
time it is normal for the tubing inside the machine to fill with lime scale.
When the light starts flashing( chap. 12-point 5), it is time to descale
the machine.
NOTE: when the light switches on, the coffee maker can still be used to
prepare coffee.
Proceed as follows:
• Empty the tank and pour in the contents of one bottle (125 ml) of
DURGOL descaler plus one liter of water. For subsequent descaling
operations, descaling solution can be purchased from authorised
technical service centres.
NB: Make sure splashes of descaler do not fall onto surfaces sensitive
to acid such as marble, limestone and glaze.
• place a container with a minimum capacity of 1.5 litres under
the milk frother (Fig. 3);
• turn the machine on by pressing the button (Fig. 4).
• wait for the green and indicator lights to come on steady.
• press and hold the button for at least 5 seconds (Fig.14). The
light inside the button switches on (chap. 11 - point 8) to indicate
the start of the descaling program (the and lights remain
off to indicate that it is not possible to make coffee).
• turn the steam knob half a turn anticlockwise (Fig.5). The
descaling solution will come out of the milk frother and start to
fill the container underneath.
• the descaling program automatically performs a series of deliveries
and pauses, so as to remove the lime scale deposits from
inside the coffee maker.
Fig.32
The two red buttons
have opened
out CORRECTLY
The two red buttons
have not
opened out
CORRECT INCORRECT
33
OPERATING INSTRUCTIONS
• after around 30 minutes, when the light comes on (chap. 12 - GB
point 1), turn the steam knob half a turn clockwise (Fig.6) until it
stops.
The machine must be rinsed so as to eliminate the residues of descaling
solution from inside the machine. Proceed as follows:
• remove the water tank, rinse it and fill it with clean water.
• reposition the tank.
• empty the collection container (located under the milk frother) that is
full of liquid, and then replace it under the milk frother.
• turn the steam knob half a turn anticlockwise (Fig. 5). Hot water will
come out of the milk frother and fill the container underneath.
• when the tank is empty, the light goes off and the light
comes on (chap. 12 - point 1).
• turn the steam knob all the way clockwise (Fig. 6) and fill the water
tank with clean water again.
• the program of descaling is hour terminated and the machine is
ready per do again the coffee.

NOTE: if the descaling procedure is stopped before completion, the
alarm (chap. 12 - point 5) is not deactivated and the procedure
must be started again form the beginning.

IMPORTANT: THE GUARANTEE IS NOT VALID IF THE ABOVE DESCALING OPERATION
IS NOT PERFORMED REGULARLY.

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1 Answer

I have a descaling issue with my DeLonghi Magnifica ESAM3300. I emptied the tank and added the bottle of DUR-GOL descaler plus one liter of water as requested. I then put a container with a minimum...


It means a half of a full revolution (180 degrees), Not a half of a knob turn (90 degrees). 90 degree on the ESAM3300 doesnt do anything. Turn the knob a full 180 degrees to start the descaling

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2 Answers

How do you descale my Delonghi Magnifica?


10.3 DESCALING Due to the continuous heating of the water used to make the coffee, over time it is normal for the tubing inside the machine to fill with lime scale. When the light starts flashing (section 12 - point 5), it is time to descale the machine. NOTE: when the light switches on, the coffee maker can still be used to prepare coffee. Proceed as follows: • Empty the tank and pour in the contents of one bottle (125 ml) of DURGOL descaler plus one liter of water. For subsequent descaling operations, descaling solution can be purchased from authorized technical service centers. Note: Make sure splashes of descaler do not fall onto surfaces sensitive to acid such as marble, limestone and granite. • place a container with a minimum capacity of 34 oz. under the cappuccino frother (Fig. 3); • turn the machine on by pressing the button (Fig. 4). • wait for the green and indicator lights to come on steady. • press and hold the button for at least 5 seconds (Fig.14). The decalcification warning light will illuminate (section 11 - point 8) to indicated the start of the descaling program (the and lights remain off to indicate that it is not possible to make coffee). • turn the steam knob half a turn counter-clockwise (Fig.5). The descaling solution will come out of the cappuccino frother and start to fill the container underneath. • the descaling program automatically performs a series of deliveries and pauses, so as to remove the lime scale deposits from inside the coffee maker. Fig.32 The two red buttons have snapped out CORRECTLY The two red buttons have not snapped out CORRECT INCORRECT 17 OPERATING INSTRUCTIONS • after around 30 minutes, when the light comes on (section 12 - point 1), turn the steam knob half a turn clockwise (Fig.6) until it stops. The machine must be rinsed so as to eliminate the residues of descaling solution from inside the machine. Proceed as follows: • remove the water tank, rinse it and fill it with clean water. • reposition the tank. • empty the collection container (located under the milk frother) that is full of liquid, and then replace it under the milk frother. • turn the steam knob half a turn counter-clockwise (Fig. 5). Hot water will come out of the milk frother and fill the container underneath. • when the tank is empty, the l ight goes off and the light comes on (section 12 - point 1). • turn the steam knob all the way clockwise (Fig. 6) and fill the water tank with clean water again. • the program of descaling is now terminated and the machine is ready to make coffee again. NOTE: if the descaling procedure is interrupted before completion, the alarm (section 12 - point 5) is not deactivated and the procedure must be started again form the beginning.

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