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Alcatel A460-G pixi Pulsar. I need some help. I can not get the Bluetooth to turn on? I was told to do a factory reset. My question is will that wipe out all minutes that's my TracFone account?? Allan

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No, your minutes are on your Tracfone account, which is separate from your phone. I have SafeLink & had to do the same thing.

Posted on Apr 29, 2017

Testimonial: "Thanks for writing back. Should I do a buck up first Allan"

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IF you don't have the unlock code for that device, you are going to have to perform a factory reset on it. You will lose all the information on it that is not stored on separate media. To reset the phone. With the phone turned off, press and hold together Power + Volume Up button for several seconds, release the buttons when you see the Boot Mode in front of you, scroll down to Recovery by using the Volume Up and press Volume Down button to confirm it, Press Volume Down to choose "wipe data/factory reset", and then push the Power button to confirm. Select "Yes--delete all user data". Use Volume buttons to scroll and Power to select, To restart the tablet, select "reboot system now".

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In order to use your phone again, you will need to enter the email (Gmail) and password while connected to the internet via WiFi or data connection. If not, you will have to do a Factory Reset. Do the following to do a Factory Reset:


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"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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Need a user manual for model #a460g


The Alcatel A460G is also called the Pixi Pulsar. The manual is available from Tracfone on the product tutorial page: http://tracfone.devicebits.com/tracfone/home.seam?custId=TFALA460G&locale=en_US . Look on the left column of the page. The direct link is https://s3.amazonaws.com/tpassets.devicebits.com/pub/9248/docs/04_21_2015_A460G_UM_EN_Final.pdf .

I hope this helps.

Cindy Wells

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