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Posted on Jan 02, 2017
SOURCE: Sentry Model 1610 Won't Open
I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.
Posted on Aug 21, 2008
SOURCE: changing the combination
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must have the factory combination in order to change the combination that was
added to the safe and the factory combination can not be erased if that is the
combination you are trying to erase.
All you have to do is press program & type in the factory code 2 times & that will erase the number you created.
Then to add a new combination all you have to do is: press program followed by 5 new numbers. Then to see if they new number works, just type in the new combination & the green light should come on & you have 4 seconds to turn the handle
Posted on Nov 25, 2008
SOURCE: Sentry Model 1610 Won't Open
I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.
Posted on Jan 22, 2009
SOURCE: sentry safe
You want to be sure not to suffer a "lock out". Now, that'll cost you a few bucks -- probably more than the safe is worth...
I am quite familiar with combination lock safes, and I know that one cannot hurt them by locking them whilst the door is open, and I'd guess that digital ones should not be damaged by locking them open either.
After all, for a large safe that isn't being used, I prefer to lock them open.... no one can get stuck inside one and if I forget the combination, I can get it easily directly from the lock itself.
I'd look for a sensor that is confused. There must be several inputs to the lock that tell it that all is right with the world --- Above all, do not put anything into the safe until you have fixed the problem or decided to 'deep six' the safe.
Regarding the error message. Does the error light blink four times or in some pattern? If there is any pattern to the blinking it could be a message that tells you what is causing the problem.
If all else fails... I'd suggest a locksmith. There is something going on inside that lock that isn't right.
Calling a locksmith may not be cost effective, since he has to make money, and the safe itself isn't all that high qualtiy or expensive to begin with.
Posted on May 13, 2009
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