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I have a Ricoh sp8200dn printer that has a paper jam at A,B,C all at once only when printing on 8.5x11 paper. We can print 11x17 without problems. What should I check for or replace?

I cleaned rollers and removed dust/toner residue, re-seated the fuser, checked sensors after the fuser for anything blocking them and nothing seems out of place.

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I suspect the printer is expecting the larger paper. Make sure it's set for 8.5x11.

Posted on Apr 28, 2017

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