Question about Ricoh Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: problem in scanner when scan
Try adding the scanner's IP address in the scnhosts file in the TWAIN folder. Format is similar to the windows hosts file. You'll see a commented out sample entry, just modify that to suit your needs.
This may or may not work for you; we had it working under this configuration but then it stopped for no apparent reason. also note that scanrouter isn't supported under vista. Only advice I've been given so far is to revert to sending scans via SMTP - not ideal!
Posted on Jul 22, 2008
sc440 on the CL7000 is a drum motor error. sc440-2 is specific to the color drum motor. The problem is either the motor itself, the drum gear position sensor, or one or more of the color photoconductor units. The photoconductor units you can replace yourself if you have extras -- see if that will clear up the problem.
If they don't, you'll need to contact a service technician to inspect (and replace if need be) the motor and sensor.
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Posted on Sep 17, 2010
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