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Samsung bn64-00464A 42" plasma screen TV picture went out but the sound still works. Is there a way to do a hard reset or other fix that would be great.

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Sounds like your bulb is shot-remove back panel to find-take out and take to tv shop for replacement-use gloves on new bulb when replacing as you should with any bulb-hand oil diminishes life of bulbs.

Posted on Apr 28, 2017

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welcome to fixya

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if your satisfied with my solution PLEASE RATE IT

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