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Brought turtle beach head phones for PS4 but the Mic has stopped working

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 3 Answers

SOURCE: the mic is not working on my X1 turtle beach

I have fixed this. Beleive it or not they have miswired the cable (from the Earforce Amp) end at the controller which houses a small cct board (inside the hockey puck) that controls the voice volume control.You need to reverse the Red and Black wire solder points(from the amp) so you will need some skill with soldering. I did this and tested the mic now works with the dial adjusting the voice vol.
Turle Beach needs to do a massive recall on these X1s; how can you realese a fairly expensive product like this that does not work out of the box. And they have removed all the forums from their web site concerning this as they know they have a faulty product,

Posted on Jan 01, 2010

hakmilton
  • 79 Answers

SOURCE: I cannot hear voices through my Turtle Beach X4's.

you will need to press the middle guide button
go right to settings
then down to preferences
down to voices
then select play through headset

Posted on Feb 01, 2010

  • 63 Answers

SOURCE: My Turtle beach X31 keeps cutting my mic out from

That sounds like the chat/controller cable might be to loose in the headset jack. Turtle Beach has a newer cable available that should fit tighter. Their email is support@turtlebeach.com.

Posted on Feb 24, 2010

  • 63 Answers

SOURCE: my turtle beach x1 mic will not work

Have you tried using your X1 on your PC? Try connecting your X1 to a PC and speak into the X1 mic. Can you hear yourself in the headset? If yes, then the X1 mic and headset are OK but you need a new chat-controller cable. If not, then you should contact Turtle Beach about it --- support@turtlebeach.com.

Posted on Mar 11, 2010

  • 58 Answers

SOURCE: my turtle beach x11 headset

Contact Turtle Beach directly...don't waste your time here.

Posted on Aug 11, 2010

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1 Answer

Beaches wont turn mic


I for 1 don't know. But try to go to www.Turtle Beach.com they can help you out. I have Turtle Beach Ear Force XC1 and my mic I can talk but I can't hear anything but if your mic isn't working properly try using a different controller. If that doesn't help try getting a brand new mic.

Jun 23, 2013 | Turtle Beach Ear Force X42 Headset

1 Answer

My turtle Beaches work work with my turbo fire 2


they are not compatable... read your booklet that came with your head set and you will see if small print that it is not compatable with datel controllers. you can get a typical head set with mic. that comes with your cell phone as i have and with the plastic clip that comes with the cell phone set clip the mic part just above the foam cover over the turtle beach mic. (also turn off the mic. part of the turtle beach unit) then put the cell phone single ear piece into your left ear and then put on the turtle beack head set. due to the small size of the cell phone ear piece you will not feel it. then plug into your datel controller the plug from the cell phone head and mic piece. you will hear thru the turtle beach all of the game sounds, etc.. and thru your cell phone set you will hear you chat. it works and will do until datel or turtle beach comes out with a fix, if ever.

Jun 30, 2011 | Datel Xbox 360 Turbo Fire 2 Wireless...

1 Answer

Will not work with turtle beach x11 head set no mic...


take your cell phone ear piece and mic attached cable and clamp the mic part with the clamp that is on the cable to the end of the turtle beach mic piece just before the foam cover with the cell phone mike facting toward you. plug in the cell phone ear piece to your left ear and then put the tuttle beach head set on just a normal. the cell pone ear piece is so small that you will not even know it is there when you cover it with the turtle beach head set. plug in the cable from the cell phone into the port in the rear of your turbo fire two controler and away you go. you can enjoy the great sound of the turtle beach head set and at the same time chat with the cell phone mike. you can adjust the sound level on the head set but you will not be able to adjust the volume on the cell phone mike. but it works fine just place the head set mike boom real close to your mount so your friends can hear you well. I use it in two worlds two in the marshlands while leveling up on x box live. you can find me a DeepReserve which is my game tag.

best,

Jun 28, 2011 | Datel Xbox 360 Turbo Fire 2 Wireless...

1 Answer

My turtle beaches x11 wont work with my datel v2 turbofire


1. SINCE NO ONE HAS A FIX FOR THIS ISSUE. I HAVE ONE THAT WORKS BUT THE ISSUE SHOULD AND MUST BE DONE BY THE MANAFACTURS OF BOTH PRODUCTS. THE FIX GOES LIKE THIS A COST YOU NOTHING IF YOU HAVE A CELL PHONE: WITH MOST CELL PHONES YOU GET A COMBINATION EAR PIECE AND MIC ALL ON A SMALL BLACK CABLE THAT PLUGS INTO YOU CELL PHONE FOR HANDS FREE SERVICE. ALL YOU HAVE TO DO IS TAKE THE PART OF THE CABLE THAT HAS THE MIKE AND ALSO HAS A BLACK PLASTIC PART THAT YOU WOULD USE TO HOLD THE MIKE ON YOUR SHIRT AND WITH THAT PLASTIC HOLDER CLAMP THE MIC AT THE VERY END OF THE ARM THAT HAS THE TURTLE BEACH MIC JUST BEFORE THE SOFT FOAM COVER WITH THE MIC FACING IN TOWARDS YOUR MOUTH. PLUG IN THE VERY SMALL EAR PIECE INTO YOUR EAR JUST LIKE YOU WHERE GOING TO USE IF WITH YOUR CELL PHONE. PLACE THE HEAD SET FROM TURTLE BEACH ON LIKE YOU NORMALY WOULD AND PLUG IN THE END OF THE CELL PHONE MIC CABLE INTO THE SLOT ON YOUR TURBO FIRE TWO CONTROLER AND AWAY YOU GO. THE EAR PIECE IS SO SMALL THAT YOU WILL NOT EVEN FEEL IT IN YOUR EAR, THIS WAY YOU GET ALL OF THE GREAT SOUNDS FROM THE HEAD SET AND CAN ADJUST ITS VOLUME BUT YOU CAN ALSO CHAT THRU THE MIKE AT THE SAME TIME. IT WORKS GREAT AND DOES SOLVE THE ISSUE IN A RUBEGOBLDERG SORT OF A WAY. WE STILL NEED IT CORRECTED FROM THE FACTORY. IF YOU ARE PLAYING TWO WORLDS TWO THEN YOU KNOW ME AS DEEP RESERVE WHERE I USED THIS COMBINATION WHEN IN THE MARSHLAND LEVELING UP.

Jun 27, 2011 | Datel Xbox 360 Turbo Fire 2 Wireless...

1 Answer

I can't hear people talk, but they hear me.


Check your mic settings

Had a similar issues where I couldn't always hear xbox live chat conversation. Sometimes it would work, other times it wouldn't.. not 100% sure why though.

Tried different xbox, different controller and different Turtle beach head sets with similar issues

Setting the mic output to speakers allowed me to hear what people were saying at the expence of not being able to easily control the chat volume with the analog volume control on the chat head set cable.

Hope this helps

Jan 14, 2011 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Turtle Beach Ear Force X1 Mic not working


Can other players hear you speaking on XBOX Live chat? I'm not sure if you mean "you" can't hear yourself speaking or that "others" can't hear you speaking.

Dec 26, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Mic wont work, i can hear friends but they cant hear me.


Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help. support@turtlebeach.com.

Dec 24, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

My turtle beach x1 mic will not work


Have you tried using your X1 on your PC? Try connecting your X1 to a PC and speak into the X1 mic. Can you hear yourself in the headset? If yes, then the X1 mic and headset are OK but you need a new chat-controller cable. If not, then you should contact Turtle Beach about it --- support@turtlebeach.com.

Oct 26, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Turtle beaches randomly stop working READ and HELP


This sounds like a broken talkback cable (puck). You can buy a replacement on the Turtle Beach site or contact their support about getting a replacement.

Sep 30, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

When i plug it in the controller the mic thing shows up and it wont let me talk and i can hear everyone but the mic wont let me talk?


You probably want to test your mic with the PC. If the mic works on the computer you need a new talkback cable. If it doesn't you need to contact turtle beach support about setting up a repair.

Sep 26, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

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