Question about Mitsubishi Televison & Video
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Posted on Jan 02, 2017
problem with mitsubishi wd65737. thought the bulb was bad, bought a new bulb replaced it and now the screen doesnt want to come on. light on the front of the tv turns green, you have sound but no picture then the tv turns off the light on the front is now steady red. resetting the sytem worked yesterday but not today.
Posted on Oct 03, 2010
Try unplugging the power cord for 60 seconds and plugging it back in. We had the same problem and that worked the first time we tried it. The problem is back and, after some frustration, the manufacturer recommend updating the software. Contact your local Mitsubishi service rep. to obtain updated software and instructions. Good luck!
Posted on Dec 26, 2010
SOURCE: my wd 65737 mitsubishi dlp
This indicates that the Digital Module in the TV is not booting up. This is a common fault in these sets and the problem is caused by faulty capacitors on the internal circuits. These parts have a limited lifetime and fail after a few years of use.
If you were to keep the TV plugged in, and push (System) Reset periodically (every five minutes or so), it may eventually boot up and turn on. Hopefully these parts will build up enough to work at least one more time; but, the next time the power flickers, it will do exactly the same thing. Eventually the problem will get worse until it will not boot up again (which may be now). If it does start working again, please remember to save this information for later when you need it. Unfortunately, this is the best option to try without repairing the TV.
To repair this reliably, all the bad capacitors must be replaced throughout the electronic chassis. This can be a rather complicated, time-consuming repair.
Mitsubishi have a rebuild program for the entire electronic chassis: the chassis is removed and sent to Mitsubishi and they will replace all the capacitors and the other parts that commonly fail. They will charge around $300 for this service.
I recommend contacting Mitsubishi Consumer Relations at (800)332-2119 to ask about the rebuild program. I also recommend asking Mitsubishi to cover the entire cost of the repair. They may very well cover the cost of the rebuild or they may offer to pay for the rebuild only, but it doesn't hurt to ask for the labor cost, too.
It is also possible for Mitsubishi to offer you a new TV at a reduced cost (this seems to be becoming more common). You may need to be insistent, and make several calls, but Mitsubishi is well known for being very helpful (hint).
Usually Mitsubishi requires one of their authorized servicers to check the TV on-site first, before they will offer a concession. They will usually ask for a written estimate and a bill of sale faxed to them (the representative will give the specific fax number). Mentioning previous repairs may also work in your favor.
If needed, your nearest authorized Mitsubishi servicer can be found by entering your information on this page:
Let me know,if needed further assistance.
Hope i helped you.
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On the other hand, you may want to consider investing your money in a new TV set instead.
Posted on May 02, 2011
Here is a suggestion that has worked for several people:
Posted on May 30, 2012
I worked for a repair shop that did authorized repairs--seen this before.
Some info for you, the set has two resets (other than the one on the front if there) One is the soft reset: set on: Menu, 1,2,3, enter.
The second I do not have but the set has it (my information for that does not cover this model) It is also done with the remote and a 4 number code that when done restores set to factory and it may or may not help if the software was altered.
Try the 1,2,3 method as it will not hurt and could help.
Any authorized Mitsubishi dealer will be able to call up the hard reset code and let you try it----YOU NEED TO DO EITHER WITH THE Mitsubishi remote.
Posted on Dec 04, 2012
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