- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Did you ask Dell for help? Just don't hold your breath - they would rather you get a new one from them but U can try. If nothing, check it out on Google - might get lucky!
Anonymous,
There are no drivers for the A425 speakers. Make sure the power cable is attached to the speakers as well as the speakers plugged into the correct jacks. If your speakers are plugged in and powered on and u still have no sound; check to make sure the sound card drivers are installed.
Thank You,
Dell-Jesse L
Dell Social Media and Communities
There are several situations that could be the cause of the problem. I would try to uninstall all software and drivers related to the USB device, reboot your pc and follow the documentation for proper installation of the software, drivers, and device. Many USB devices are not Plug-n-Play, they require the installation of the software and drivers before you plug the device in. If it is not installed correctly it may malfunction. If this does not work you might check compatability with your version of Operating system, PC etc....If compatable then try installing on a different pc to see if the problem persists.
The Altec Lansing A425 doesn't appear to have a fuse. Check for a circuit breaker on any surge protectors it might be plugged in to and make sure they haven't been tripped. Confirm that the power cord is firmly plugged in. Additionally, you could check the wall transformer with a multimeter to make sure it is providing the correct voltage needed by the speakers. Check the back of the subwoofer for a hidden power switch. If everything is plugged in and turned on, but you still don't have power, you will either need to open the device up and troubleshoot it or replace it.
i have the same speakers. but isntead of one side going, both sides are dead. and the light on the control side doesnt even turn on it is plugged in but i do not know what is wrong
×