Question about Big Fish Computers & Internet

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How do i keep you from taking money out of my account? i dont want big fish

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Posted on Jan 02, 2017

  • 23 Answers

SOURCE: I need to cancel my big fish game account

This is probably the link you are looking for to cancel your membership.

http://bigfishgames.custhelp.com/app/answers/detail/a_id/922/session/L3RpbWUvMTQzMDUwMjMwOC9zaWQvb2s2R1lmbG0%3D

Posted on May 01, 2015

  • 132 Answers

SOURCE: monthly deductions from Big Fish Games of $6.99 each month. I have no Fish Games what is this charge for ?

Check your payment method for monthly subscritions. Sometimes they are deceptive and you gotta make sure what it says. Paypal as a payment method offers monthly subscriptions. Google wallet does as well. Login and double check.

Posted on Jun 21, 2016

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BIGFISHGAMES*243060950 4,99 EURO 7,54 CAN billed 06-10-2015


If you can still log on to the site and play games they obviously did not close your account even though you may have requested it. If you cannot login to your account, then of course they should not be billing you any longer. I would revisit their page and double-check on the cancel membership process. Here is the link to that page:


Cancel Big Fish Game Club Membership

Nov 06, 2015 | Computers & Internet

1 Answer

I am being charged each month for big fish account so i can get games - i wish to discontinue this account/charge - how do i do this?


Why are you being charged every month? Is that part of a special program where you build points for a free game? If you go to BFG and click on support and keep clicking it as you probably will not get help under the frequently asked questions. Then tell them what you want to do.

Nov 15, 2014 | Big Fish Games Video Game Consoles & Games

1 Answer

Money taken out of my checking acct.Why?


Have you contacted bigfish and asked them why they're still charging you? FixYa cannot alter any accounts you have with another company.

Nov 15, 2013 | Big Fish Games Video Game Consoles & Games

1 Answer

Big fish games keeps charging me $6.99 every month since sept. 2012 I have not purchased any games in that time nor does it show as a credit to my account. I have contacted my credit card company to stop...


The only thing you can do is to continue to contact big fish games and explain your situation. You've already contacted your credit card company so that is good. Make sure they put a stop payment on that charge so no further charges will occur.

Oct 18, 2013 | Big Fish Games Video Game Consoles & Games

1 Answer

Big fish games


You can cancel or reactivate from your My Game Club page, where you can also check out your next billing date. Cancel before this date to avoid getting next month's game credit and related charge, or remain a member and keep your benefits.

Jul 16, 2013 | bigfishgames.com

1 Answer

I don't have an account with Big Fish Games and you continue to bill my credit card for 6.99 from them for what I DON'T KNOW . I would appreiate if you would correct this.


Hello,
You will have to get in contact with Big Fish Games to stop this. If you can not get in contact with Big Fish Games, if you call your credit card company and explain the situation, they will put a block on the transaction and once the Big Fish Games sees the money is being rejected, they will stop or try to contact you and then you can give them an ear full.
You can contact Big Fish Games here:http://bigfishgames.custhelp.com/app/ask/session/L3RpbWUvMTMxNTk3ODEyNi9zaWQvYkdCQVkxRWs%3D
Another thing to note: If you know you never purchased games from the Big Fish Games company, your credit card information may have been leaked at some other website or store you have been to and now the thief is "testing" to see if the account is active by using it on websites such as Big Fish Games. You may want to get a new card and cut this one up.
Chris

Sep 14, 2011 | PayPal Accounts

1 Answer

I have canceled my order to Big Fish Games. But still getting billed. I do not plan to pay for this.Take this transaction off 6GB13974DY601344N.


If you've cancelled your order with Big Fish Games and still being charged on your PayPal account, first verify with Big Fish about this inquiry if the order was cancelled, inform them about the charge that's showing on your PayPal, and then call PayPal hotline to dispute the amount that was charged for the said transaction.

Apr 23, 2011 | PayPal Accounts

2 Answers

I try to get into the Big Fish Games site and it won't let me get into my account there. I download games from other sites, but not this one.


Go to this page and you should be able to click on forgot password and get your account information.

https://susi.bigfishgames.com/login.php?cookietest&l=btIODOS7ylaKjzae1N-Dweu3ix_B0Z_yREWmzsAESLFv5t0sTf1NpIveBcZinGvq&ol=5LwovF2iCnEfLLGM5g6mtQ&sid=ob0U59AHSo0VUjTgV6Kypw&lid=PoDP52MIOkV7s-Dms7MRZg


If that doesn't do the trick then you'll have to email them cause they don't have a phone number to contact them with:

http://bigfishgames.custhelp.com/app/ask

Either way they should be able to at least give you your login information or reset your account again.

Aug 10, 2009 | Acer AOA150-1690 Aspire Notebook

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