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An unexpected error occurred.CC4-006-00000000 When I try to save a PDF after scanning it I get this error.

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
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Posted on Jan 02, 2017

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SOURCE: Save scanned document in PDF

Well I have this problem too.

The HP's link guest posted above is in simplified chinese, for those who doesn't understand chinese, and is too lazy in translating them, here is a brief translation done by myself.

-----------------------------------
HP is acknowledged of this problem, this is basically caused by the incompatibility between HP's OCR engine and form tables in the scanned documents.

"As HP's OCR engine is kinda elementary, and is not supposed for professional uses", said HP, they suggest users to reduce the complexity of scanned documents by limiting the scanned regions. The best way would be by eliminating image objects, or just scanning text within a form table. (Well that would be kinda lame and stupid.)

Well if you DO need to process documents with forms, "Get A Professional OCR software" and forget about HP's imaging software, it's what HP says.
----------------------------------------

Wish this would help.

Posted on Jun 05, 2008

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efs_perpends
  • 1996 Answers

SOURCE: image not saving after scan

HP has an excellent online support site with access to troubleshooting solutions for your printer. I recommend you go there by clicking here and type the exact error message you are receiving into the question/keyword pane to get specific instructions for correcting this error.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!



Posted on Apr 08, 2009

rahulgaikwad
  • 137 Answers

SOURCE: Trying to scan I get the error message ''A Sharing violation occur

Create a new windows user account .Try to scan the document in the new admin user account.

Posted on Aug 17, 2009

  • 59 Answers

SOURCE: When I try to scan a doc, i get an error message

>what operating system do you have on your pc?
>go to this link
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1128296&lc=en&cc=us&dlc=en&submit.y=0&submit.x=0&lang=en&cc=us

.select your correct operating system, it will open a new window which says select software and drivers
>go to update tab and download and install critical update to correct pc to printer communication issue
>this update should resolved internal errors

Posted on Sep 29, 2009

  • 2 Answers

SOURCE: Brother MFC 8460N error cc3-003-00031c0e

1.Uninstall all of MFL Pro



2.Delete HKEY_CURRENT_USER\Software\Brother\ControlCenter
3.Delete HKEY_LOCAL_MACHINE\SOFTWARE\brother\ControlCenter 4.Reinstall MFL Pro




Posted on Sep 01, 2010

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My hp scanjet 2400 stops at warming up then shows unexpected error. please help


Try connecting it on direct wall outlet.Not a surge protector or power strip

Try below solutions

An Unexpected Internal Error Has Occurred' Error Message Displays
Issue When attempting to scan, or, during the scanning process, the error message An unexpected internal error has occurred may display on the computer screen. There are three scenarios where this issue occurs. This document covers each scenario where this error may occur and provides links to the appropriate documentation for resolving each scenario. Solution one If you have multiple versions of HP Image Zone software installed on your computer, click here to download a patch that might resolve this issue . If you do not know if you have multiple versions of HP Image Zone installed, follow the instructions below.
  1. Click Start , point to Settings , and then click Control Panel .
  2. Click Add/Remove Programs .
  3. In the list of programs that displays, look for the following entries:
    • HP Image Zone
    • HP Photo and Imaging Gallery
  4. If there is more than one entry listed, then there are multiple versions of HP Image Zone software installed on the computer.
  5. Click here to download the patch. Follow the on-screen instructions to download and install the patch.
  6. If the issue persists, try the next solution.
Solution two Clicking Scan picture or image in the HP Director software results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00369826). Solution three When accepting a scan from the HP Scanning preview window, the scanner may start to scan and then lock up with the lamp approximately ½ way down the scanner bed. This results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00373192). Solution four When accepting a scan, the scanner completes the final scan and the lamp returns to the home position; however, when the image is being processed or sent to the receiving application (that is, HP Photo and Imaging Gallery), an unexpected internal error occurs. Click here to resolve this issue (c00373192). Solution five Immediately after clicking Scan Picture from the HP Director when using an HP Scanjet 3970 with v2.2 software, an unexpected internal error occurs.

Try also this link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259434&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=297430


I hope you issue should be fix to lessen your frustrations.You can do it

Regards

Your's Truly,

Christian from HP

Say "Thanks" by clicking the thumb icon in the post that helped you.

Please click "YES" in solution that solves your problem as "was this helpful?"
(Although I am employed by HP, I am speaking for myself and not for HP)

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How can i save a scanned file as an image on my desktop? for example when i finish the scanning by pressing the scan button it appears "an unexpected error ....etc" so i cannot complete the...


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I have a printer software problem I am running Vista Home Premium. My Printer is a HP Photosmart C4180 all in one. I keep getting the following error when I try to scan from the HP Solution Centre which is...


Have you run the check to make sure you have the latest drivers option on the HP website. You can also download the compatible version of the HP Solution Center from the same site.
Let me know if this helps you solve this problem. Thanks.
HP Site is
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&lang=en&product=1141647

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After the scan, the program cannot save the file.


Alright, Open the "paint " program from all program/accessories/paint".

click on the file and click on the option scanner and camera wizard after that you will get a option for "scan" please click on scan to make and change and once when scan get complete. click on file and click on the save as to save the document.

good luck.

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Connection issue between XP Pro and HP C6180 all-in-one


Hi Lynn,

Unfortunately, HP.com doesn't have a very satisfying online solution to your problem. Still, there are a few things you can try.

The first is a general diagnostic check of your scanner. HP provides a doc that takes you through some steps, many of which you probably already tried, to see if it's a simple fix:

An error occurred while communicating with scanning device

The next document is a set of diagnostic steps to address errors trying to scan to a PDF:

An error occurred while trying to scan to a PDF

I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:

Settting "Scan To" Destination using HP Director

Those were the most relevant solutions I could find for you. I hope some of this information is helpful. Good luck.

-Trip

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