Question about Pentair Pool & Spa

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I have a pentair easy touch and the waterfall is turning on will all programs. Have reset all schedules and still turns on . can tfigure out where it is reading to turn on waterfall

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  • amy miller
    amy miller Apr 27, 2017

    Steve, do you know where the toggle switch might be located? Is it on the main panel?

  • Steve Slater Apr 27, 2017

    On the valve itself. For these automated systems they add a motorized actuator to the top of a standard manual valve. Plumbers will usually place the valve so the handle is on top or easy to reach but the toggle is on the underside of the motor portion of the valve. It could be on the side dependant on the brand but usually the bottom. I would bet this valve is in close proximity to the pool equipment and main panel. The actuator will have a wire connecting to main panel and be located after the heater in plumbing scenario.

  • amy miller
    amy miller Apr 28, 2017

    Thank you Steve, located the toggle and I believe it's bad. Have changed the position to all 3 settings and the waterfall still comes on in all 3 positions.

  • Steve Slater Apr 29, 2017

    Does the actuator move? If so I would say something definately broke inside the valve. If not there is more troubleshooting to be done before replacing the actuator.
    In the main panel the wire from the actator is attached to a relay, this relay is responsible for sending power to the valve when needed. The relay gets power from the breakers in the panel, make sure all the breakers are on and not tripped. If thats not the problem you can turn power off then relocate the actuator to another relay. Note the different relay will be controlled by a different remote label no longer "waterfall" probably an un-named "aux" function.

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It may be more of a mechanical problem than programing. There is typically a switch on the motorized valve itself. It can sometimes be hard to see or find. The switch is a three position switch. In the center is for remote use while switching it up or down will allow you to bypass the remote to open or close the valve. My guess is it could possibly in the open position so no matter what you tell it to do in the programming it is always open.

Posted on Apr 27, 2017

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