Question about Internet Computers & Internet

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Nothing is popping up not even my prime shows. It keep saying my internet is not working. My intrernet is connected.

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  • Dennis White Apr 25, 2017

    Hi Tequila Pattern, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? Are you using cable tv, satellite, internet tv or something else?

  • Tequila Pattern
    Tequila Pattern Apr 25, 2017

    Internet TV

  • Tequila Pattern
    Tequila Pattern Apr 25, 2017

    I have fire stick through Amazon and saying that my internet is not working and it is. Keep sending me to network settings.

  • Dennis White Apr 26, 2017

    OK, let me ask you this, since you have a internet capable TV (wireless) and the Amazon Fire stick (wireless) connected to each other, are both of them operating in the same network and connected to the internet? If your TV is connected to the Internet, you can see that the internet is up and running. The Amazon Fire stick is also connected to your WiFi but not the internet. Having both trying to access the internet wirelessly & on the same network can cloud & confuse the issue. Please drop your TV off of your wireless network & internet, for the time being. Now, reinstall the Firestick and log onto your wifi network (streaming video works best on the 5Ghz while phones & tablets can be on the 2.4Ghz side). If this is good so far, just try to view a free program or an application, just to make sure you are actually out on the internet. If this works, is any reason to have the TV and the Firestick on WiFi at the sametime? If so, just not on the same network at the sametime.

  • Dennis White Apr 26, 2017

    I hope I didn't confuse you or the issue. Good luck

  • Tequila Pattern
    Tequila Pattern Apr 26, 2017

    It's working now thank you for the advice

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  • Contributor
  • 30 Answers

Many people take it for granted that their internet is active almost continuously. I, for one, have learned that it pays to "recycle" or "resync" the router and modem every now and again in order for them to perform better. Depending on your equipment and software, it can me as simple as unplugging both the router and the modem for 30 seconds then plugging them back in (I choose to plug in the modem first). While restarting, the equipment "resyncs" with each other, then with the users. There are other methods, to be sure, but this is quick, easy to remember and you don't need to be a computer or electronic whiz. The same methodolgy works with your smartphone and tablets when using your in-home WiFi.

Posted on Apr 25, 2017

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  • Internet Master
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While the internet may be physically connected , it there is no electronic connection to the servers , it is not connected
try running your internet faultfinder section or get help from the service provider

Posted on Apr 25, 2017

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