Question about Kodak Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Print Cartridge Carriage Stalled
SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off.
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.
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Posted on Feb 03, 2009
found a solution for your error code 3807 "System status failed"
To resolve the error condition:
If the error is not resolved, contact Kodak.
Posted on Jun 21, 2009
no,kodak replace printheads free of cost, and if they send a printhead and that doesnt solve issue and in next 30 days,u have same issue,then kodak sends a replacement printer. and esp-3 printers are considered o be in warranty tilll now even if they are 24 months old. kodak is the best.. ur issue will be resolved.dont worry
Posted on Jul 27, 2009
Press and hold Cancel and Copy button simultaneously until the
On/Off light flashes green. you will see a flashing green on your printer it means its now cleaning the printhead
You can also clean a printhead using computer., first you need to launch the Home center software On your computer and on the uppr right corner of the windows of the software click help icon(?) then go to maintenance and under maintenance you should see the clean printhead. GudlucK!
Posted on Nov 05, 2009
Testimonial: "Good advice, thanks - had already tried this tho'. I ended up phoning Kodak helpline and am having a new print head sent to me FOC."
you may try to clean the printhead and recalibrate the printer. if this will not correct the problem, you need to replace the printhead. I suggest contacting Kodak technical support to have a replacement printhead.
Posted on Apr 17, 2010
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