Question about Washing Machines
The clicking sound you are hearing is the solenoid attempting to operate the latch mechanism which has somehow jammed or is misaligned. First thing to try is to diconnect the machine from the mains supply for 30 minutes - if the problem is in the PCB this sometimes allows a reset.
Secondly you can try pushing inward pressure on the latch to see if this realeases the mechanism.
Some washing machines have a cord fixed behind the filter flap door that will open the door if pulled.
If the machine is full of water this will also prevent the door from opening - if so pull the machine out from the wall - disconnect the waste pipe and drain the water into a bucket as this may allow the door to open when switched back on. You should also check that the pump filter is not blocked up and preventing the water from draining from the machine properly.
Last resort use a thin flat bladed screwdriver, a blunt ended one of possible to get round the seal by the lock and you may be able to release the door.
Hope this helps. Please remember to rate my answer. many Thanks.
Posted on Jul 24, 2009
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Posted on Jan 02, 2017
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The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
Jun 10, 2011 | Washing Machines
May 31, 2010 | Kenmore Elite 45986 Front Load Washer
Apr 12, 2010 | Kenmore HE2 Plus Front Load Washer
Jul 04, 2009 | Kenmore HE2 Plus Front Load Washer
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