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The washer door is clicking and the door lock light still is on and won't unlock to open the door

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  • rep1974 Jul 25, 2009

    Thank you very much I will try these things.

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Hi


The clicking sound you are hearing is the solenoid attempting to operate the latch mechanism which has somehow jammed or is misaligned. First thing to try is to diconnect the machine from the mains supply for 30 minutes - if the problem is in the PCB this sometimes allows a reset.

Secondly you can try pushing inward pressure on the latch to see if this realeases the mechanism.

Some washing machines have a cord fixed behind the filter flap door that will open the door if pulled.

If the machine is full of water this will also prevent the door from opening - if so pull the machine out from the wall - disconnect the waste pipe and drain the water into a bucket as this may allow the door to open when switched back on. You should also check that the pump filter is not blocked up and preventing the water from draining from the machine properly.

Last resort use a thin flat bladed screwdriver, a blunt ended one of possible to get round the seal by the lock and you may be able to release the door.

Hope this helps. Please remember to rate my answer. many Thanks.

Posted on Jul 24, 2009

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https://www.google.com/search?q=lg+front+load+washer+how+to+manually+open+a+locked+door&oq=lg+front+load+washer+how+to+manually+open+a+locked+door&aqs=chrome..69i57.21935j0j8&sourceid=chrome&ie=UTF-8#kpvalbx=1

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I pushed the 'pause' button during the wash cycle of my LG WD-3274HD and now the door won't open.


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More common issues with the door lock.
Is water hooked up to the washer?

The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
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If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
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Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer

http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer

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Hi,


You can manually Unlock the door Lock System

1. Unplug washer or disconnect power.
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Thank you !!

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This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" "DLE" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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