Question about Vizio Televison & Video
Last week after we turned it on, the logo started flashing (which is normal) and after it finished we could still hear the audio but there was no picture. There was a glow to the screen (not black) but no picture could be seen and we would not get the menu to come up. We can see white lights in the back of it. We did flashlight test and can't see menu in the screen. We replaced the T-Con board but there has been no change. Any suggestions?
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Posted on Jan 02, 2017
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Turn on your VIZIO HDTV. Press the orange button with the "VIZIO" logo, which looks like a letter "V" with a triangular wedge in the center. If there is no VIZIO logo button, press the "Menu" button. Press the "Right Arrow" button twice to highlight the "Setup" icon, which looks like a wrench.
Press the "Down Arrow" button three times to highlight the "Wide" menu item. Press the "Left Arrow" or "Right Arrow" buttons repeatedly until the correct aspect ratio is selected. "Normal" is for a standard definition 480i signal, which has a 3:4 aspect ratio. "Wide" is for high definition signals, and has a 16:9 aspect ratio. "Panoramic" stretches the outside of the image while keeping the center at the normal aspect ratio. "Zoom" enlarges the image on the screen. Press the "Last" button twice to close the VIZIO on-screen menu.
Watch the image on the screen of your VIZIO HDTV to ensure that the picture is at the right aspect ratio. If it still looks distorted, it's most likely because you chose the wrong aspect ratio setting, because your source device is set incorrectly or because you used the wrong connection method.
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