Question about Alps Office Equipment & Supplies
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Posted on Jan 02, 2017
You can buy OKI MD 5000 Cartridges or Citizen Printiva Cartridges. Are the same.
There are also resellers that sells only ribbons to exchange in cartridges. http://www.refillx.com/
Posted on Dec 22, 2007
Unfortunately, this website is not a repair shop, but I'll give you what help I can....
Printhead problems are not repairable in the US or Europe any longer. You best bet is to upgrade to an MD-5500, which you can find here: http://www.alps-supplies.com
Posted on Mar 19, 2008
It sounds like the head has been damaged. Unfortunately, there is no fix for this, as Alps stopped production of these printers years ago, and now do not offer repairs for these printers.
If you still want a dye-sub capable Alps printer, the only model available is the MD-5500, which you can find here: http://www.alps-supplies.com
Posted on Mar 21, 2008
This is a symptom of the following:
You are running XP, and have installed SP3 and, you are using the microsoft driver bundled with XP.
The m$ driver will have created a printer with "(MS)" as a suffix. Leave this intact, as it will cause major trouble on every reboot if you delete it.
Download the appropriate driver from the Files section in the Alps YahooGroup found at http://tech.groups.yahoo.com/group/Alps/
With your printer unplugged, install the downloaded driver
Shut down your computer and hook up the printer
XP will detect the printer, and create a new printer in Control Panel without the "(MS)" suffix
Make the new printer your default printer.
The reason why you do not delete the printer with the "(MS)" suffix, is because every time you reboot, XP will ignore the fact that you have the correct Alps driver loaded, and will create a new printer using the m$ drivers, and set it to default. Of course, the m$ Alps driver is fundamentally broken
Posted on May 24, 2008
To print white, you need to use the spot color option in the printer properties. The object to be printed must be all black. It seems counter to what you might think, but the spot color mode will print the solid black areas as the selected spot color.
Posted on May 01, 2010
Tips for a great answer:
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