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Our new kindle paper white will not connect to our wifi

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The Kindle Paperwhite automatically scans for Wi-Fi networks that are in range of your device. If one networks are found, the device will connect automatically. If a password is required, a screen appears asking you to input that information. Generally, the process is quick and easy.
Occasionally, however, you may need to connect to the Wi-Fi network manually. Follow these steps:

  1. Tap Menu?Settings.
  2. If the network to which you want to connect appears in the list, tap that network.You're finished!
  3. If the network to which you want to connect doesn't appear in the list:
    1. Tap Other.A dialog box named Enter Wi-Fi Network appears, along with the on-screen keyboard.
    2. Using the onscreen keyboard, enter the network name and, if applicable, the password.
    3. Tap the Advanced button.
    4. Work through the series of screens, entering information related to the network, including connection type, IP address, and security type.
      Advance through the screens by using the up and down arrows.
      If necessary, contact the person who set up the network for assistance with filling in this information.
    5. When all the necessary information has been entered, tap the Connect button to join the network.
If your Kindle Paperwhite is connected to your home network but can't connect to Amazon, you may need to reestablish the connection. Tap Menu?Settings?Wi-Fi Networks, and then tap the network that has a check mark to its left. When the Forget Network? dialog box appears, tap Forget. You'll have to reselect the network and enter the password (if one is required).
If you're having trouble connecting to your home network, unplug the Wi-Fi router, wait at least 60 seconds, and then plug it in and wait for the network to restart.
If this does not work....follow this link and do a factory reset.
http://www.wikihow.com/Reset-a-Kindle
Good luck.
Semper Fi,
DrZ

Posted on Apr 24, 2017

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I now have the first Kindle that came out but today purchased the White paper Kindle. How do I get info from the first kindle to the current one?


1. Go to your first Kindle's settings, connect to WiFi. Go to Device Name. CAREFULLY write down the Device Name, including spaces, punctuation and capitalization. For instance:
Bob's 1st Kindle
2. Do the same for your Send-to-Kindle Email name such as:
BobTheBaker@kindle.com
3. Deregister Device (You might have to deactivate parental controls to do this).
4. Open your new Paperwhite settings, go to Register Device, name it the same as your original kindle, give it the same Send-to-Kindle email, and all of your content should be available almost right away.
In your library, very little may show up on DOWNLOADED. You might have to go to ALL to see your books and download the ones you want.

If Amazon automatically named your new Paperwhite in sequence, for instance:
Bob's 2nd Kindle
you will have to deregister that one before renaming it to the original name.
Enjoy! I'm on my third Kindle.

Jul 10, 2017 | Tablets & eReaders

1 Answer

Getting my new kindle started


How to Set Up Your New Kindle Ebook Reader
-If you bought a WIFI kindle, you can connect to a wireless network during initial set up. It will prompt you to. To set up WIFI later menu > settings > WIFI networks and scan list for home wireless network and choose and enter details.
    -During initial setup, the kindle will require you to create or register an account. Follow on screen prompts.
    -Kindle comes with a pre-loaded user's manual and a couple of dictionaries.
    -During set up process, kindle will ask you to connect to Facebook and Twitter, you can skip this at bottom of page.
    -You will be shown a tutorial
    -To start your book collection, grab popular titles from amazons page and then search categories.

Jun 17, 2017 | Tablets & eReaders

1 Answer

I cannot get my new Kindle to accept my wifi password. It keeps telling me "Kindle is unable to connect".


I has to be connected to the WIFI signal for the password to work and be accepted. Make WIFI is turned on.

Nov 30, 2016 | Tablets & eReaders

2 Answers

No longer will connect with WIFI although all other electronics are on the WIFI


Amazon.com: Customer Discussions: kindle won't connect with wi-fi

www.amazon.com/forum/kindle?_encoding...

Amazon.com, Inc.May 7, 2012 - If it will connect there, then the issue is not your Kindle but the network..... I just received a Kindle Fire HD as a gift and was able to connect to the ... It used to say "obtaining IP address" but it no longer says that, so I know there ... My Kindle will not stay ...
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Dec 20, 2015 | Amazon Kindle Fire HD

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My kindle touch wont connect to my wi fi keeps saying incorrect password when i have not changed anything


Can you connect other devices to your wifi using the same password?
If so, it is the Kindle at fault.
Go to your wifi connections in Settings and remove your connection (I think it may say "forget").
Turn off your Kindle by holding down the power button for a full 30 seconds.
Restart your Kindle and connect to wifi, re-entering the password on the back of your router.

Mar 04, 2015 | Tablets & eReaders

1 Answer

Turning onto internet I get a white box up with retry o I have Got all the wifi settings up on the screen and underneath my TalkTalk_wifi number there is a sentence saying AUTHENTICATION PROBLEM ?


If your Kindle is not blacklisted, and the dialog box states that you have an authentication problem, then your Kindle is not connecting to your local network. Sometimes this can be caused by chip failure on the Kindle mobo, but usually it is due to an external network problem. You should try again once or twice and then if you continue to experience the problem, try to reset your local router by turning it off and on.

Feb 28, 2015 | Amazon Kindle Fire HD

1 Answer

I can not connect to my new kindle my old one works fine


If you are talking about connecting to the internet then make sure your WiFi is one from the settings bar at top. And did you put in your WiFi password into your new unit?

Nov 07, 2014 | Amazon Kindle Fire HD

2 Answers

After browsing with my kindle (3g wifi) in "aricle


Hello.

Reset your Kindle.

There's a little hole inside the battery cover area. Put in a pin or paperclip end and press. The Kindle should unlock.

Hope this helps.

Nov 09, 2010 | Amazon Kindle 3G

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