Question about Maytag EPIC MFW9700S Front Load Washer

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Epic z dryer door will not lock

We have had this only 1 month or 2 and the dryer door will not lock now. dealer wants a service call to come out if it is not broken. last time I purchase from him.

It is not apparent what is the issue. I generally have a clue. Not this time. Thanks for any help.

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  • danmritchie Jul 25, 2009

    It has a digital read out. The dealer told her to use a little extra force to push closed and she just did that and it appears to have worked. In my opinion it is not appropriate to have to do this in this manner. It will break eventully. I am currious when it spins out this time and I dry the rest how much force is needed. I will post the results of that shortly. Thanks for the help. Does the force sound like bad idea to you also?

  • danmritchie Jul 25, 2009

    My wife just went and really slammed the door. It locked. This is not the way it was intened to be IMO. The person that sold this to my wife said he has to come out all the time for this. From looking at the female connector in the door it looks like it is not right. The repairman is getting closer to a call to us. The Maytag person is kinda busy these days if my experience is any indicator. This is not right for him to threaten a service charge if it only would take minutes to fix. This cannot possibly be the way this thing is expected to work.

  • Dana Newcombe
    Dana Newcombe May 11, 2010

    Do you have a digital or mechanical control panel?


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Unlike ovens and refridgerators, the gasket on a dryer will sometimes swell with usage. I would highly reccomend that when you close the door push on the glass right beside the latch with some force until you hear a click. It should be okay. This is a very common problem on commercial and consumer machines.

Posted on Jul 25, 2009

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