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My Outlook is not responding at the time of mail sending and receiving?

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Hi Maya Jasmine,
Microsoft outlook is one of the fantastic mail services for sending and receiving emails. When you are using outlook, you may get the following errors like,
1. Outlook not responding
2. Freeze or hang
3. Stop working
this kind of error will occur for many reasons. For example, if you continuously using outlook, try to delete the large of amount of emails or forget to close any of confirmation dialog box and etc...
Troubleshooting steps for "outlook not responding" issue:
Step 1: Restart the outlook:
1. Close the outlook and open the outlook in safe mode.
2. In start menu type outlook.exe /safe then press enter or ok.
3.Close the safe outlook and open it normally.

Step 2: If you do anything in outlook, is sometimes ask confirmation dialog box. if you forget to close this, the outlook will not allow you to do anything.

Step 3: Update the outlook latest software.

Step 4: you can also resolve the issue by using automation process.
1. Open the control panel -> "Add or Remove programs" Or "programs and features"
2. In this list, right click your Microsoft version and click Repair.

hope the above steps will resolve the Outlook not responding issue. In case, if you need any customer support contact our Microsoft help desk through the toll-free number 1-855-559-2230.



Microsoft Help Desk Get Windows Office Outlook Technical Support

Posted on Apr 24, 2017

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2 Answers

I can't receive my mail.


Hello,

What type of server that your e-mail account works with?
If you are using POP3 or IMAP account, please configure Incoming mail server.
You should try the given below solution to resolve the occurred issue:

Sol 1:
Open "Microsoft Outlook" >> Click on "File" tab >> "Account Settings" >> "Account Settings", locate your account and click on change.... then click on "More Settings" to configure Incoming mail server.

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-0_0.png

If you are using Microsoft Exchange account, check if you use cached exchange mode. If not, enable it. Click on "File" tab >> "Account Settings" >> "Account Settings" locate your exchange account and click on "change...."
Under server settings, check Use cached exchange mode.

You can check another setting to help resolve being able to send but not receive e-mail messages.

You can set up Microsoft Outlook to check for new e-mail messages at intervals of one minute to 1,440 minutes (one day).

On the "Send/Receive" menu, point to "Send/Receive Groups", and then click on "Define Send/Receive Groups".

Select the group that contains the e-mail account that you want to regularly check for messages.

Under Setting for group "group name", select the Schedule an automatic send/receive every x minutes check box.
Enter a number from 1 to 1440 in the minute's box.

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-2_0.png

Click on "Close" button. On the Send/Receive menu, click Send/Receive All folders.

Sol 2:

Open "Microsoft Outlook" >> Click on "File" tab >> "Account Settings" >> "Account Settings" >> Click on "Change Folder" button >> Change from whatever it was to: Outlook Data File - Inbox

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-5_0.png

Close the dialog, click on send/receive or press F9 button and see if it works.

Thanks & Regards
Captain Ashish

Nov 06, 2015 | Microsoft Outlook 2010

1 Answer

Some emails I send are not being recieved


There are lots of possibilities. Like you had an attachment to large for the receivers mailbox, or the receiver has a mailbox that is full. Most of the time after hours or a day you get a message the mail could not delivered.
Some mail delivery systems put your mail in the spam box of the receiver. If he /she never checks if everything in the spam box is spam, the never discover your mail. And perhaps there could be 100 other reasons.
Outlook was an old program and Microsoft wants you to replace it for the web based version with the same name. Perhaps that version is giving less problems? you also could try Gmail or Yahoo. Most mail is moving towards web based.

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1 Answer

Why am I not receiving e-mails from my cousin overseas when I get e-mails from every other person. I use Microsoft Outlook 2010.


Hi,
do you know her e-mail?
Go to Outlook.com
Login and send e-mail and see if she will reply, I hope this helped, if not: just repy or send me an e-mail to tomas.and.jueros@outlook.com

Mar 08, 2013 | Computers & Internet

2 Answers

When i send an email, people receive from a different email


Not so weird.
Imagine you are using Microsoft Outlook on one computer. To use Outlook to send and receive e-mail you must give it an E-mail address. Image that you and your wife use a single user account on the computer. For the computer there is only one user. Then you configure Outlook by creating an account (you must supply your e-mail address.) Someday or other your wife wants to use Outlook to receive and send E-mail. She must add a second account to Outlook.
I have no idea what you do not to read each other's email but when you want to send an E-mail Outlook has too use one of the two accounts (the outgoing mail server of one of the two addresses) to send the E-mail. Apparently your wife's account is the default one and all outgoing messages go through it. Before you press the send button, open the account list and select the one to use for sending.

On the following screen capture see the arrowhead. Open that menu. You will see all the accounts managed by Outlook listed there. One of them is marked as the default one.
You may not be using Outlook but that should not matter, Your E-mail client may behave similarly.


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Mar 14, 2012 | Computers & Internet

1 Answer

Getting outlook to work; won't connect to server


Hi! Thanks for using FixYa to solve your problem. Basically, Outlook needs to know what your outgoing and incoming servers are, and how they are configured, in order to send and receive your e-mail correctly.

The incoming server is the e-mail that you receive from other people. The outgoing server is the e-mail that you send to other people. I would advise the best thing that you could do is to call your Internet Service Provider, or ISP (like Charter or Verizon), and ask them the following questions:

1) What is the address of the incoming e-mail server? (like pop3.charter.net) -
usually this is a POP3 server.

2) What is the address of the outgoing e-mail server? (like smtp.charter.net) -
usually this is an SMTP server.

3) What is the port for the incoming server?

4) What is the port for the outgoing server?

5) Is this an encrypted connection?

6) Does either server require authentication (usually the incoming server)

In addition, please be sure that you use the correct username and password for your e-mail that your ISP provided you. This is likely going to be different than the username and password that you use to login to your ISP's website (it is for Charter).

POP3 and SMTP are "protocols," or languages, so to speak, that your ISP's network uses to "talk to" other servers to send and receive your e-mail. As long as these settings are configured correctly, Outlook should have no problem sending and receiving your e-mail.

These same methods work for other e-mail clients like Mozilla Thunderbird and Incredimail.

When you create a new account in Outlook by the way, Outlook will try and use an encrypted connection. If your ISP does not use encryption, you will wait a good long time and then Outlook will tell you it can't find or configure your e-mail s ervers. If that happens, just tell Outlook to use a non-encrypted connection, and then it should find all your e-mail server's settings from your ISP just fine without further intervention.

I do hope this helps! Take care!

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1 Answer

In Outlook express I can receive mail but I can't send mail


Hey there,

The most probable problem is that your e-mail accounts SMTP settings are incorrect. Check what the SMTP settings are supposed to be with your e-mail provider then update these in the account settings within Outlook Express. For more details on how to do this, feel free to contact me again.

Hope this helps :)

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1 Answer

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Are you using Yahoo or other 3rd party email or a client (like Outlook)? If you're using Outlook (or other client) you need to re-setup your email address and password so Outlook can connect with your email source.

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