Question about Alcatel Cell Phones

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I have a a alcatel one touch I cannot hear a ring tone when i make a call How do i rectify thanks

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I used to have Alcatel One Touch Pop7. I'd recommend you to check Sound in settings of the phone. Maybe it is in "silent' mode?

Posted on Apr 24, 2017

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Husband has Alcatel one touch and we don’t know how to change the ring tone


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hi Jo.
this is all i can find at mo.
  1. From the home screen, tap the All Apps icon.
  2. Scroll to and tap Settings.
  3. Scroll to and tap Sound & notification.
  4. Tap Default notification ringtone.
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devicehelp.boostmobile.com/.../ONETOUCH.../Change_the_phone_ringtone_and_notifi...
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go into settings, ring tones , and change it there , can only change to those listed,

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Ringtone for all calls
  1. From the Home screen, tap the Recent Apps key all+aps.png to bring up the Menu.
  2. Tap Settings.
  3. Scroll to 'DEVICE,' then tap Audio profiles.
  4. Under 'PREDEFINED PROFILES,' tap General.
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The phone rings once or twice but then it stops ringing despite the fact that there is still a ringing tone on the caller's phone.

Furthermore, the answering machine does not take the message as it does not click into answering mode. Any messages are left on the automated voice mail.

Thanks

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