Question about Kenmore Washing Machines
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Posted on Jan 02, 2017
Removing the Washer Top
Three screws secure the washer top at the back of the washer. Remove the three screws and lift the top from the washer.
Removing the Console from the Cabinet
Disconnect the Touch Pad/LED Assembly ribbon connector from the left side of the Central Control Unit and release it from the wiring harness brackets on the right side of the washer top
Remove the detergent dispenser drawer by pressing down on the release tab at the back of the drawer and pulling it completely out of the washer.
Once the drawer is removed, remove the screw in the recessed hole next to the drawer opening. Release the tab securing the right side of the console to the washer
Open the washer door and place a flat-bladed screwdriver into the slot in the bottom center of the console. Push the console up to release center console tab. Be sure the ribbon cable clears the cabinet frame.
Removing the Touch Pad/LED Assembly from the Console
The Touch Pad/LED Assembly is removed as a single unit and contains the Push Buttons, LEDs, cable, etc. The buttons can be replaced separately
Posted on Oct 05, 2008
The knob is a simple screw on knob and the replacement part number is 3353309. Cost is 16.50. It will have a metal back as opposed to the plastic one you must have now. Shipping would Should you choose to order, follow this link:
Posted on Nov 09, 2008
If the knob is tight on the timer stem, then the timer has failed.
If the knob is loose, then maybe just the knob has failed.
You can order either of these from a number of places. One I recommend is searspartsdirect.com. YOu just enter your model number and find the exploded view for the controls. If it does not find it, drop a number off the end of the model number that you've given and try again.
They are easy to replace.
Reply back and I can give you more advice or instruction.
Posted on Feb 03, 2009
Something in the timer came apart. Timer needs replaced. When in good working order, the timer should ONLY ever be turned clockwise..Reversing this could break it.
Posted on Mar 13, 2009
it's possible go to www.repairclinic.com and enter the numbers you have posted and it will show you what they are. I have the same problem. What I did was not pretty but it works for now. I broke a piece off of your part#387997 and simply turn my dial that way and then pull the center out to start the wash. Considering a new timer is close to $100+ and it works fine this way , well you know...
Posted on Apr 06, 2009
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