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Why is my tablet saying it's charging but it's still draining the battery while charging

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If it is doing that, you need a new one or it needs repairing. Put it onto charge and then power it down. Batteries do start to fail after 3 or 4 years and are reasonably cheap to replace.

tablet battery - Google Search

Posted on Apr 24, 2017

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Posted on Jan 02, 2017

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I called Amazon and went through a 15 min troubleshooting session with support. Since mine was only 10 months old they sent a replacement. When it happened to the replacement it was 3 years old so I had to buy a new Fire - they forums say it's the charging portal.

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https://www.ifixit.com/Answers/View/.../Why+won't+my+tablet+charge+or+turn+on https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=My+tablet+wont+turn+on+or+charge
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Why does my nook turn off at as soon as its turned on and it drains my battery when its off


The battery drains while the item is off, on laptops, tablets, and flashlights. ANYTHING with a battery will do this.
Your device is low on power. Charge it for a day and it should be workable.
The longer you let it go without a charge, the worse your battery will be. (You cannot overcharge it.) Some have to get a new device because they let it go a few weeks without a charge.
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Battery will charge to 100% only 50%


Morning Emily,

A couple of questions, then a couple of ideas.

  1. Are you using the charger that came with the tablet or are you using a universal charger?
  2. Do you leave the tablet on the charger a lot of the time or do you only charge it when it gets very low on charge?

Often devices like these need to be drained periodically so that your battery does not develop a shallow cycle. Shallow cycle can often occur whenever a device is charged often before it actually gets down to a low percentage of this battery capacity. If you have been typically keeping it charged without letting it drain I would suggest leaving it on and letting it drain fully and then try to recharge again.

If you have not been doing constant charges as described above, then it sounds to me like either you have a bad charger or there something wrong with the battery in your device. I'm going to provide a link to a Page on the next book site so that you can see some of the information related to your device.

I think the biggest questions to be asked are, a) is the charger that you're using putting out sufficient power to charge the battery properly, or b) is the battery in your unit defective. These questions can probably be best answered through the store which you purchased it, such as a Best Buy or wherever it is that you got it. They should be able to analyze the output of the charger to see if it's correct. If it is correct and again if you've not been doing the shallow cycling then that would indicate a problem with the battery.
I'm including some links below that might be helpful for you. The first one is to a knowledgebase article dealing with battery and battery life. The subsequent links are for the manual and also for the technical specifications for your device. The tech specs will probably help as far as your battery and also what should be the output of your charger.

Knowledge Base:
http://support.nextbookusa.com/support/index.php?/Knowledgebase/Article/View/71/23/battery

Links:

Manual http://www.nextbookusa.com/pdfs/NEXT8P_Manual.pdf

Spec Sheet http://www.nextbookusa.com/pdfs/NEXT8P_Spec_Sheet.pdf

I hope this helps.

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You may wish to switch off wifi while charging as it is the second biggest drain on the battery (the screen is the biggest!), and having wifi on may suck some of the power away from the battery charge and into the wifi hardware also try getting a charger just like original, sometimes during transport from warehouse to store where u purchased your tablet things get knocked around and or damaged, but the store is not aware until u bring it to their attention

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Fujitsu siemens stylistic M532 tablet not charging battery


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